TouchCare Company Research Report
Company Overview
Company Name:
TouchCare
Mission of the Company:
TouchCare enhances the healthcare experience, knowledge, and engagement for consumers. Their mission is to reassign power back into consumers’ hands – not the insurance companies or healthcare providers.
Founded:
No information is available.
Founders:
No information is available.
Key People:
- Juliet Frerking, COO
- Codi Gill, VP Client Success
- Angela Marchak, VP of Sales
- Nicholas Becker, Creative & Marketing Director
Headquarters:
111 W 19th Street, 2 FL, New York, NY 10011
Number of Employees:
No information is available.
Revenue:
No information is available.
Known For:
TouchCare is known for being a healthcare concierge service that simplifies the medical and employee benefits landscape, helping members navigate healthcare, dealing with billing mistakes, finding and coordinating with providers, selecting health insurance plans, and more.
Products
Product Offerings:
1. Price Transparency
- Description:
Helps members understand the cost of services to prevent overpayment.
- Key Features:
- Comparison of procedure costs.
- Directs members to high quality, low-cost options.
2. Doctor and Facility Search
- Description:
Assists in finding suitable doctors and facilities.
- Key Features:
- Assesses providers based on proprietary criteria.
- Matches based on location, cost, specialty, and gender preference.
3. Comprehensive Benefit Support
- Description:
Facilitates navigation of medical, dental, and vision plans.
- Key Features:
- Takes benefits questions off HR's plate.
- Includes support for FSAs, HSAs, and telemedicine.
4. Bill Issues
- Description:
Manages medical bill discrepancies for members.
- Key Features:
- Investigates and negotiates medical bills.
- Coordinates payment plans.
5. Telemedicine (VirtualCare)
- Description:
Provides remote medical consultations.
- Key Features:
- Access to healthcare via telemedicine.
6. Teletherapy (MindCare)
- Description:
Offers mental health support through teletherapy.
- Key Features:
- Remote therapy sessions with licensed professionals.
7. Medical Second Opinions (MD Opinions)
- Description:
Provides expert second opinions on medical diagnoses and treatment plans.
- Key Features:
- Access to medical experts for second opinions.
8. Open Enrollment
- Description:
Supports members during the healthcare plan selection process.
- Key Features:
- Personalized consultations for plan selections.
9. TouchCare Blue
- Description:
Exclusive service offering comprehensive healthcare navigation.
- Key Features:
- Customized support for complex healthcare needs.
Recent Developments
Recent Developments in the Company:
- TouchCare Expands Service Offerings to Include ClinicalCare
- TouchCare and Picwell Partner to Simplify Plan Selection and Enhance Decision Support
- TouchCare Announces Return to Work COVID-19 Screening Tool for Employers
- TouchCare Data Reveals 300 Percent Growth in Gen Z Healthcare Support Tickets
New Products Launched:
- ClinicalCare
New Features Added to Existing Products:
No information is available.
New Partnerships:
- Partnership with Picwell to Simplify Plan Selection and Enhance Decision Support.
Press Releases:
- TouchCare Expands Service Offerings to Include ClinicalCare
- TouchCare and Picwell Partner to Simplify Plan Selection and Enhance Decision Support
- TouchCare Announces Return to Work COVID-19 Screening Tool for Employers
- TouchCare Data Reveals 300 Percent Growth in Gen Z Healthcare Support Tickets
Conclusion
TouchCare continues to evolve as a prominent healthcare concierge service, enhancing consumer health engagement and experience. Its mission-driven approach and recent developments—such as product expansions and strategic partnerships—reflect its commitment to simplifying healthcare navigation and reducing costs for consumers.
