Toyota Connected North America: Company Research Report

Company Overview

• Name: Toyota Connected North America (TCNA)

• Mission: Innovation to shape meaningful journeys.

• Founded: TCNA was established in 2016.

• Key People:

• Chris Yang, President & Chief Executive Officer

• James George, EVP and Deputy Chief Executive Officer

• Yosuke Tsuruta, Chief Administrative Officer

• Dave Tsai, Chief Technology Officer

• Mark McClung, Chief Operating Officer

• Jennifer Brown, Chief People Officer

• Mike Cross, Chief Financial Officer

• Nilay Dave, General Counsel and Chief Compliance Officer

• Kohta Arai, Chief Liaison Officer

• Daniel Hall, Chief Commercial Strategy Officer

• Headquarters: 5905 Legacy Dr Ste. 210, Plano, Texas 75024, USA

• Number of Employees: Primarily constituted of software engineers, data scientists, and designers, though exact numbers are not provided.

• Revenue: No information is available.

• What the Company is Known For: TCNA leads the development of Toyota’s cloud-based Connected Mobility Intelligence Platform and telematics services, contributing to the transformation of Toyota from an automotive company to a mobility company.

Products

• Drivelink Connected Platform: A telematics service launched in the summer of 2019, facilitating services like Automatic Collision Notification, Emergency Assistance, Stolen Vehicle Locator, and Hands-Free Destination Assist.

• Safety Connect: A service platform providing 24-hour emergency assistance, roadside assistance, Automatic Collision Notification, and stolen vehicle locating service.

• Service Connect: It includes maintenance reminders and vehicle health reports.

• Digital Keys: Part of mobility services offering enhanced convenience.

• Driver Behavior Intelligence: Providing insights into driver habits.

• Real-Time Vehicle Insights: Enhancing vehicle data analysis capabilities.

• Micro-Collision Detection: Aimed at improving driver safety through advanced technology.

Recent Developments

• Milestones:

• Toyota and Lexus surpassed 5 million connected customer calls by November 12, 2024.

• Introduction of the Advanced Rear Seat Reminder technology for Toyota vehicles by September 17, 2024.

• Partnership with Toyota Motor North America (TMNA) led to designs like the Interactive Tacoma Seat Simulator showcased at SEMA on October 31, 2023.

• Executive leadership team changes announced on August 2, 2023.

• New Products:

• Advanced Rear Seat Reminder System: Utilizes millimeter-wave radar to detect movement in the vehicle, launched for the 2025 Toyota Sienna. It aids in preventing potential heatstroke deaths by notifying drivers of rear seat occupants via alerts.

• Key Features Added:

• Expansion of the Safety Connect and Service Connect trials in 2022, offering up to 10 years of service extension on select models equipped with new-generation Toyota Audio Multimedia.

• Partnerships:

• Collaboration with Lexus to create an AI art generator for auto show guests in April 2023.

• Partnered with May Mobility to test the Cabin Awareness technology in autonomous minivan fleets.

Note: Any fields without data have been marked as "No information is available".