TB

Transparent Bpo

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Company Research Report: Transparent BPO



Company Overview


  • Company Name: Transparent BPO

  • Mission: The company's passion is the success of your brand, focusing on delivering a transparent relationship between the contact center and client.

  • Founded: No information is available

  • Founders: No information is available

  • Key People:

  • Emahn Sanchez, Vice President of Philippines Operations

  • Raquel Artero, Director of Operations

  • Anna Acosta, Director of Operations

  • Kurt Camal, Director of Operations

  • Mo Kazi, Belize Site Director

  • Eric Petty, Chief Operating Officer

  • Headquarters: 11140 Rockville Pike, Suite 100 – 546, Rockville, MD 20852

  • Number of Employees: No information is available

  • Revenue: No information is available

  • Specialization: Known for customizable, brand-boosting contact center outsourcing solutions designed to ensure every customer experience delivers a meaningful outcome.


Products and Services


  • Inbound Voice

  • High-level Description: Providing efficient and customer-focused inbound calling solutions.

  • Outbound Voice

  • High-level Description: Focuses on maximizing results on each sales call through properly handled outbound communications.

  • Multi-Channel Support

  • High-level Description: Engaging customers across various channels, ensuring seamless service and support.

  • Back-Office Support

  • High-level Description: Handling back-office tasks to ensure business efficiency and continuity.


Recent Developments


  • Recent Developments:

  • Transparent BPO was named a Top 100 Global Outsourcing Provider by IAOP for 2024.

  • Awarded "Best Outsourcing Provider" at the 2023 ICMI’s Global Contact Center Awards.

  • Inclusion on Inc. 5000's list of America's Fastest-Growing Private Companies for multiple consecutive years.

  • New Products Launched: No information is available

  • New Features: No information is available

  • New Partnerships:

  • Appointments of key leaders such as Emahn Sanchez as VP of Philippines Operations, and others in director roles indicating ongoing operational growth and capability enhancement.


This report offers insights into Transparent BPO's company structure, market offerings, recent achievements, and industry positioning.