Company Research Report: TravelX

Company Overview

Name: TravelX

Mission: "To build the biggest platform for premium airport & travel services, powering a first-class airport experience for travelers."

Founder & CEO: Sushil Choudhari, a serial tech entrepreneur with multiple exits, and the founder of Dhingana and Scandid. He is an ex-Microsoft employee who graduated from USC, US.

Key People:

Advisor: Manish Dureja, an expert in loyalty and aviation, known for transforming Jet Airways' frequent flyer program into InterMiles.

Investor: Sanjay Rishi, former President of American Express with global expertise in payments, travel, and customer loyalty management.

Board Investor: John Cook, specializes in PV, VC, and startups, Chairman at Rock Lake Associates.

Partner: Joy Ghose, a seasoned expert in the travel & tech ecosystem.

Director & Investor: Jitesh Shetty, Product Entrepreneur, CEO of Credible.

Partner: Priti Shah, specializing in ancillary products and strategic alliances.

Headquarters:

Address: 49004 Wedge Grass Terrace, Fremont, CA 94539, USA

Additional Offices:

Office 12, 23rd Floor, Oberoi Tower, Business Bay, Dubai, PO Box 127330

30 Bahnhofstrasse, 6300 Zug, Switzerland

AP81, Floor No: 9, Smartworks, Koregaon Park, Mundhwa, Pune – 411036, Maharashtra

Number of Employees: No information is available.

Revenue: No information is available.

Known For: TravelX is known for its extensive array of premium airport services, offering over 30 travel services across 600 airports. They are committed to enhancing travel experiences through personalized and convenience-focused services.

Products

TravelX Membership Programs

1. Bronze Membership

Price: ₹1,499 per year

Target Audience: Occasional Traveler

Features: Discounts up to 15%, flight tracking, flight companion, airport info, COVID guidelines, directory of airport services.

2. Silver Membership

Price: ₹2,999 per year

Target Audience: Regular Traveler

Features: Discounts up to 20%, includes features of Bronze plus web check-in.

3. Gold Membership

Price: ₹3,999 per year

Target Audience: Frequent Traveler

Features: Discounts up to 25%, includes features of Silver plus disruption management.

TravelX Services

TravelX Exclusives: Duty-Free services, pre-ordering, price comparison, remote hotel check-in, in-flight WiFi, airport companion guide, voice-based flight alerts, complementary room upgrades.

Lifestyle Services: Airport lounges, meet & greet, night club access, golf, spa services.

Convenience & Discounts: Discounts on hotels/flights, porter services, fast track services, auto web check-in, digital itinerary, eSIMs, city passes, cashback on parking.

Security Services: Baggage tracking, travel disruption management, flight delay reimbursement, travel insurance, baggage wrapping.

Recent Developments

Partnerships: TravelX has entered a strategic partnership with Loyyal to disrupt the loyalty space by offering comprehensive benefits for members worldwide.

Product Launches and Features: No specific new products or features have been indicated, but emphasis on expanding and optimizing service offerings through partnerships and enhanced customer experience using AI technology.

Overall, TravelX is leveraging partnerships and technological advancements to enhance their service offerings, providing a seamless and premium travel experience for their members globally. They continually update their services to align with the latest needs and preferences of travelers, ensuring a modern travel experience that emphasizes convenience and customer satisfaction.