Technology Resource Center of America (TRCA) Company Profile

Background

Overview

Technology Resource Center of America (TRCA) is a veteran-owned and operated technology services provider headquartered in Denton, Texas. Established in 1991, TRCA specializes in delivering comprehensive technology solutions tailored for multi-site enterprises and public institutions. The company's mission is to serve as a single-source provider for clients' technology needs, offering services that encompass on-site cabling, voice and data networks, telephony, and related communication technologies. TRCA's vision focuses on leveraging current technologies to enhance client operations, ensuring seamless integration and optimal performance across various platforms.

Industry Significance

Operating within the custom software and IT services sector, TRCA plays a pivotal role in supporting businesses by maintaining and upgrading legacy systems, as well as implementing new technologies. The company's expertise in managing multi-site operations positions it as a valuable partner for enterprises seeking efficient and reliable technology solutions.

Key Strategic Focus

Core Objectives

TRCA aims to consolidate the efforts of IT departments by customizing offerings to meet the specific needs of organizations, regardless of size or location. The company emphasizes:

Comprehensive Service Delivery: Providing end-to-end technology services, including equipment repair, service, maintenance, and turnkey solutions for business voice and data systems.

Legacy System Support: Efficiently supporting platforms such as Nortel, Avaya, NEC, Toshiba, and Mitel, ensuring system longevity until clients are ready to transition to newer technologies.

Nationwide Coverage: Leveraging a network of over 2,000 technicians to support multi-site enterprises across the United States.

Areas of Specialization

TRCA specializes in:

On-Site Services: Physical installation, project management, and maintenance-monitoring solutions.

Carrier and Cloud Services: Offering voice and data services, disaster recovery, helpdesk services, and asset management.

Technology Integration: Implementing and managing voice and data networks, telephony systems, and related communication technologies.

Key Technologies Utilized

TRCA partners with leading technology manufacturers, including Avaya, Cisco, ShoreTel, ADTRAN, and Polycom, to provide products and services that align with clients' unique business and technology strategies.

Primary Markets Targeted

The company focuses on multi-site enterprises and public institutions, offering tailored solutions to sectors such as healthcare facilities, educational institutions, multi-site retailers, and enterprise corporations.

Financials and Funding

Funding History

TRCA has raised a total of $30 million through debt financing to support its operations and expansion initiatives.

Revenue and Employees

The company's estimated annual revenue ranges between $50 million and $100 million, with a workforce of approximately 91 employees.

Technological Platform and Innovation

Proprietary Technologies

TRCA boasts an in-house component-level repair facility and an extensive inventory of legacy phones, circuit boards, and systems, enabling the company to maintain and extend the life of existing technologies for clients.

Significant Scientific Methods

The company employs certified Project Management Professionals (PMPs) to ensure that technology deployments across multiple sites are executed on time and correctly, utilizing standardized project management methodologies.

Leadership Team

David Harding: Chief Executive Officer & Co-Owner

Mike Harding: Founder, Chief Financial Officer & Chairman

John Hunnicutt: Co-Owner, Chief Legal Officer & Partner

Brian Denney: Chief Administrative Officer

Brad Wohlander: Vice President - Sales

Steve Belden: Vice President - Sales

Competitor Profile

Market Insights and Dynamics

The custom software and IT services industry is characterized by rapid technological advancements and the need for businesses to adapt to evolving communication technologies. Companies like TRCA play a crucial role in assisting organizations with technology integration, maintenance, and support.

Competitor Analysis

TRCA's competitors include:

Isotrak: Specializes in fleet management and telematics solutions.

Elemica: Provides digital supply chain solutions.

Circulent: Offers managed IT services.

Affiliated Communications: Focuses on business communication solutions.

Meritech: Provides technology services and solutions.

Strategic Collaborations and Partnerships

TRCA collaborates with leading technology manufacturers, including Avaya, Cisco, ShoreTel, ADTRAN, and Polycom, to offer products and services that align with clients' unique business and technology strategies.