Market Research Report: Treble.ai
Company Overview
Name
Treble.ai
Mission of the Company
Automate marketing processes and connect businesses to their mobile-first users worldwide through WhatsApp, helping companies enhance their engagement, conversation rates, and customer retention.
Founded
2019
Founders
No information is available
Key People
- Maria Mendez - Product Lead | Advisor / ex-Spotify
- Valentina Camacho - Design Leader
- Matheus Baldo Cordeiro - Sales Manager
- Gonzalo Ucar - Marketer and Sales Professional
Headquarters
Seattle, Washington, US
Number of Employees
11-50 employees
Revenue
No information is available
Company Recognition
Treble.ai is known for its advanced integration of WhatsApp with CRM systems like HubSpot and Salesforce, automating customer interactions and providing analytics to optimize marketing strategies.
Products
WhatsApp and HubSpot Integration
- A platform that integrates WhatsApp with HubSpot, enabling automated and personalized interactions for marketing and sales.
Key Features:
- Centralized inbox
- Mass messaging
- Automated customer journeys
- AI functions to enhance sales
WhatsApp and Salesforce Integration
- Simplifies the management of WhatsApp conversations within Salesforce without the need for coding.
Key Features:
- Easy installation
- Automated chatbot creation
- Mass messaging
- Tagging and note-taking for lead classification
- Performance metrics for campaigns and agents
- Text, photo, and URL sending capabilities
API Integration
- Allows businesses to integrate WhatsApp with various tools to reduce manual data entry and automate workflows.
Key Features:
- Easy API integration
- Automated tasks in favorite platforms
- Data sharing capabilities
Recent Developments
New Features Added to Existing Products:
- Implementation of advanced analytics to monitor campaign performance
- Enhanced WhatsApp API functionalities allowing businesses more extensive application scope within regulated industries
New Partnerships:
- Expanded integrations to encompass Salesforce and Google Sheets, providing more robust CRM functionalities
Notable Client Success Stories:
- Addi: Launched in 2018, Addi expanded from 40 to over 1500 partner merchants by integrating WhatsApp for customer communications and leveraging Treble.ai's automation capabilities.
- Joyerías BIZZARRO: Attained a 300% ROAS by integrating WhatsApp with their sales funnel, driving significant sales through personalized automated messaging.
- Santo Tomás Educación Continua: Improved enrollment figures by managing student communication and queries through automated WhatsApp interactions.
- Allugator: Tripled their conversion rate within three months using Treble.ai’s WhatsApp integration, enhancing customer interaction and data tracking.
Recent Case Studies
Addi
- Industry: Financial Services
- Key Achievement: Increased merchant partners from 40 to over 1500 within 6 months using WhatsApp integration.
- Solution: Automated and personalized messaging drove higher engagement and conversion rates.
- Notable Metric: WhatsApp open rate of 65% vs. email open rate of 6%.
Allugator
- Industry: Technology
- Key Achievement: Increased conversion rate from 2% to 8% within three months.
- Solution: Automated sales processes via WhatsApp integration with Treble.ai.
- Notable Metric: Improved communication efficiency with real-time metrics and agile support.
Customer Testimonials
- Mary Castillo, Admissions Manager at Codeable: Improved conversion rates from 4-5% to 7.5-8%.
- Daniel Palacios, Sales Manager at HubSpot: Praised Treble for providing a highly customizable solution that effectively integrates HubSpot and WhatsApp.
Features that Differentiate Treble.ai
- Easy integration of WhatsApp with major CRM systems without extensive coding.
- Advanced analytics and A/B testing capabilities.
- Automated customer journeys and workflows.
- Real-time metric tracking for data-informed decision-making.
- Responsive customer support ensuring effective implementation and troubleshooting.
