Trexity Market Research Report



Company Overview



  • Name: Trexity

  • Mission: Build a superior last-mile local delivery software platform that empowers small and medium-sized businesses to compete and win against larger retailers.

  • Founded: 2019

  • Founders: Alok Ahuja (CEO & Co-Founder), Mathieu Bouchard (VP Engineering & Co-Founder), Darren Schnare (CTO & Co-Founder), Rob Woodbridge (COO & Co-Founder)

  • Headquarters: No information is available

  • Number of Employees: 24

  • Revenue: No information is available

  • What the company is known for: Trexity is known for providing fast, reliable same-day local delivery services tailored for small and medium-sized businesses. The company emphasizes its real-time tracking, customer notifications, and proof of delivery features to ensure a seamless delivery experience.


Products



Delivery Service Platform



General Features


1. Multiple Daily Pickup Windows: Merchants can choose from multiple daily pickup windows to fit their specific schedules.
2. Real-time Tracking: Customers and merchants receive real-time tracking updates and SMS notifications.
3. Proof of Delivery: Standard photo proof of delivery and a PIN system for extra security.
4. Automated Merchant Portal: Includes features like real-time status updates, notifications, and tracking pages, which are all handled automatically.
5. No Special Packaging Requirements: Merchants can use their branded packaging as long as it meets size and weight restrictions.

Integrations


1. Shopify
2. Lightspeed
3. 2Ship
4. Bringg
5. Zapiet Last Mile Delivery

Standard Pricing


  • 0 – 50 km: $5 – $15 (99.75% probability based on 100,000 deliveries)

  • 50 – 80 km: $20 – $45 (0.25% probability based on 100,000 deliveries)

  • Average Price (Q2 2024): $7.25 per delivery


Recent Developments



New Markets and Expansion


  • Kitchener, Waterloo, and Cambridge: Trexity has expanded its delivery services to these areas, further increasing their market presence.


New Features and Partnerships


  • Trexity’s $100,000 Business Boost Giveaway: Launched to support one Canadian business with significant financial assistance.

  • Platform Enhancements: Constant improvements to the Trexity platform to ensure user-friendliness and reliability.

  • New E-commerce Integrations: Continued integration with popular e-commerce platforms like Shopify, Lightspeed, and more.


Press and Recognition


  • Trexity in News: Featured in various news outlets for disrupting the local delivery market and recognized on lists like "The Leading 100" for high-impact tech startups.

  • Forbes Recognition: Named one of Canada's Best Startup Employers, ranking within the top 200 of over 1,500 companies reviewed.


Merchant Testimonials



Retail


  • Kol Kid

  • Owner: Lisa

  • Feedback: The platform is always improving and user-friendly, with reliable customer support.


  • Game Knight Games

  • Owners: Scott and Ben

  • Feedback: Easy setup of Trexity Shopify Integration, acknowledged cost effectiveness of the service.


Florist


  • Oak & Lily

  • Owner and Designer: Jessica

  • Feedback: Praises Trexity's reliability and customer support.


Alcohol


  • Cocktail Emporium

  • Founder and Owner: Kristen

  • Feedback: Positive courier interactions, noted business growth due to Trexity.


  • Overflow Brewing Company

  • Owners: Brad and Mitch

  • Feedback: Highlighted ease of Trexity integration with the Shopify store since the company's inception.


Grocery


  • Sanagan’s Meat Locker

  • Owner: Peter

  • Feedback: The dashboard helps in managing deliveries, ensuring perishable goods are delivered efficiently.


  • La Bottega Nicastro

  • Owners: Larissa and Rocco

  • Feedback: Helped offset reduced foot traffic during the pandemic, emphasized the permanence of delivery services.


Food & Beverage


  • Letterbox Doughnuts

  • Owners: Priom and Jon

  • Feedback: Trexity simplified their lives, allowing them to focus more on their business and reach more customers.


Conclusion



Trexity has established itself as a pivotal player in the local delivery market for small and medium-sized businesses. With continuous product improvement, strategic market expansions, and strong merchant relationships, Trexity is well-positioned to thrive in an increasingly competitive landscape.