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Trg Mobilearth Inc.

www.mobilearth.com link_icon

TRG Mobilearth Inc. - Company Research Report



Company Overview



  • Name: TRG Mobilearth Inc.

  • Mission of the Company: Mobilearth focuses on delivering a consistent and rich customer experience across various digital platforms, aiming to revolutionize traditional banking through digital transformation and innovative banking solutions.

  • Founded: 2005

  • Key People:

  • Tia Lee: Chief Executive Officer

  • Graeme Cox: Chief Technology Officer

  • Hazel: Paw-lations Officer

  • Headquarters: Burnaby, British Columbia, Canada

  • Number of Employees: No information is available

  • Revenue: No information is available

  • Known For: Mobilearth is known for its comprehensive suite of mobile and digital banking solutions, including the MobiBranch and MobiBank platforms, designed to enhance mobility and customer engagement for financial institutions worldwide.


Products



MobiBranch


  • Description: A fully integrated virtual branch solution that digitizes financial services, allowing banking staff to offer services outside traditional branch locations.

  • Key Features:

  • Virtual Queue system for branch visits

  • Contactless transactions

  • Real-time customer service chat

  • Paperless form integration and document handling

  • Branch services mobility on a tablet application


MobiBank


  • Description: A comprehensive mobile banking application offering customers convenience and control over their finances from anywhere.

  • Key Features:

  • Mobile and online banking capabilities

  • Text banking functionality

  • Integration with multiple channels for a unified user experience

  • Ability for self-service and digital onboarding


TopUps


  • Description: A feature allowing users to add funds to prepaid phones directly through the banking app.

  • Key Features:

  • Instant phone credit addition without fees

  • Capability to top-up other phones globally

  • Seamless integration into existing banking services


Other Features


  • End User Administration: Allows corporate clients to manage their employee users.

  • Payroll and Petty Cash Order: Businesses can easily manage employee pay and petty cash via the platform.

  • Dual-Signature and Multi-Signature Thresholds: Enhanced security features requiring additional authorization for transactions.

  • Batch Wire Orders & EFT/ACH: Efficient processing of transactions in bulk.


Recent Developments



New Products and Features


  • New Mobile Banking Insights Launched: Implementation of the Queue system, contactless transaction capabilities, and enhancement of secure chat functionalities.

  • Redesign and Launch of New Administrative Portal: Streamlined information architecture and enhanced security features.

  • Integration Capability Enhancements: Partnerships with new payment platforms and enhanced core banking systems integration.


New Partnerships and Client Acquisitions


  • Nexa Credit Union Partnership: Introduced comprehensive mobile and online banking solutions tailored to Nexa Credit Union’s specific needs. Enhanced member experience with on-demand banking features and secure transactions.

  • The Bank of Nevis Limited Partnership: Delivered an innovative suite of digital banking services that cater to the specific market demands of Nevis, enhancing customer experience and operational efficiency.


Awards and Recognitions


  • Innovation & Excellence Awards:

  • FinTech Business Leader of the Year 2024 and 2023 (Canada)

  • Best Boutique Fintech Company of 2024

  • Virtual Banking Solution of the Year 2024

  • Customer Service Excellence Award 2023


Conclusion


TRG Mobilearth Inc. leverages its technological prowess to offer secure and forward-thinking digital banking solutions. The company remains a trusted partner for financial institutions seeking to modernize their services through digital transformation, evidenced by strategic partnerships and numerous industry awards. As Mobilearth continues to expand its capabilities, it showcases a strong commitment to innovation and excellent customer service.