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Truecaller

www.truecaller.com link_icon

Company Research Report: Truecaller AB



Company Overview



Name and Mission


  • Name: Truecaller AB

  • Mission: To enable safe and relevant conversations between people and make it efficient for businesses to connect with consumers by building trust in communication.


Founding Details


  • Founded: 2009

  • Founders: Nami Zarringhalam and Alan Mamedi


Key People


  • Founders: Nami Zarringhalam and Alan Mamedi

  • No additional key people information is available


Headquarters


  • Location: Mäster Samuelsgatan 56, 111 12, Stockholm, Sweden


Number of Employees


  • No information is available


Revenue


  • No information is available


Company Notoriety


  • Known For: Trusted by over 400 million active users as a leader in Caller ID and spam blocking software. The app helps identify incoming calls from unknown numbers and blocks spam calls and SMS.


Products and Services



Product Offerings


1. Truecaller App
  • Platforms: Android, iOS, Web

  • Description: A Caller ID and spam blocking app to identify unknown numbers and block unwanted communication.

  • Key Features:

  • Caller ID: Identifies incoming calls from unknown numbers.

  • Spam Blocking: Blocks numbers identified as spam.

  • SMS Fraud Protection: Protects from fraudulent SMS and links.

  • Messaging: Integrated messaging services within the app.

  • Call Recorder: Records calls (Premium feature).

  • AI Call Scanner: Shields against scam calls using AI (Premium feature).

  • Truecaller Assistant - Call Screening: Advanced call screening assistant (Premium feature).


2. Truecaller for Business
  • Description: A B2B product that helps businesses connect with consumers efficiently.

  • Key Features:

  • Business Verification: Verifies business identities.

  • Consumer Communication: Enhances safe and efficient communication between businesses and consumers.


3. Truecaller Premium
  • Description: Subscription service offering advanced features.

  • Key Features:

  • Ad-Free Experience: Removes ads from the app.

  • Call Recording: Records phone calls.

  • Premium Support: Access to premium customer support.


4. Truecaller Web
  • Description: Web-based version of Truecaller for desktop usage.

  • Key Features:

  • Desktop Interface: Manages calls and messages from a desktop interface.

  • QR Code Setup: Easy setup by scanning a QR code.


High-Level Description of Products


  • Truecaller App: Provides comprehensive Caller ID and spam blocking features, including call recording and AI-powered call screening.

  • Truecaller for Business: Specialized version for business verification and streamlined consumer communication.

  • Truecaller Premium: Enhanced features such as an ad-free experience, call recording, and premium customer support.

  • Truecaller Web: Desktop-based management of calls and messages.


Recent Developments



New Product Launches


  • Call Recording on Both iOS and Android: Truecaller has reintroduced call recording using a dedicated recording line for both iOS and Android.


New Features Added to Existing Products


  • Transcripts for Recorded Calls: The upcoming rollout of transcripts for recorded calls, enabling users to search through transcripts.

  • Enhanced Caller ID for iPhone: The iPhone app has been completely re-written to be lighter and more efficient, with significantly better spam, scam, and business call identification.


Partnerships and Acquisitions


  • Acquisition of CallHero: Technology from CallHero is leveraged to improve call recording and transcript management.


Recent News


  • Expansion of Premium Features: New subscription tiers have been introduced in the U.S. with different levels of features:

  • Basic Ad-Free Plan: $1 per month

  • Premium Plan with Call Recording: $3.99 per month

  • Top-Tier Plan with Call Screening Assistant: $4.49 per month


  • Growth in User Base: Truecaller has more than 350 million users globally, with India as the largest market, constituting over 100 million users. The company has seen an 18% year-on-year jump in subscribers.


  • IPO: Truecaller was listed on Nasdaq Stockholm in October 2021.


Community Impact


  • Fraud Insurance: Launched to protect users against digital fraud.

  • Initiatives to Notify Users About AI on Calls: Exploring ways to inform users if they are communicating with an AI on the other end of the call.


Miscellaneous Information


  • Spam Calls Identified and Blocked: Over 46 billion spam calls identified and blocked.

  • Monthly Active Users: Over 400 million.

  • App Installs: Over 1 billion.


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This completes the detailed, information-dense market research report on Truecaller AB based on the provided data.