Company Name: TurnKey Corrections (TKC)
Industry: Jail Commissary and Communication Solutions
Location: River Falls, Wisconsin, USA
Website: [turnkeycorrections.com](https://www.turnkeycorrections.com/)
Company Overview
TurnKey Corrections is a leading service provider in the realm of commissary and communication solutions designed for correctional facilities. Established over two decades ago, the company prides itself on its vertical integration, offering both software and hardware developed and manufactured in-house. With operations spanning more than 20 states, TKC administers services to over 16,000 inmates, indicating substantial market penetration in the correctional sector.
Key Services and Capabilities
The array of services provided by TurnKey Corrections includes:
- Commissary Management and Cashless Vending: Efficient solutions for managing inmate purchases and their financial accounts.
- Video Visitation and Inmate Communication: Comprehensive video and email platforms to maintain inmate-family connectivity.
- Financial Management: Sophisticated tools for the administration of inmate accounts and transactions.
- Additional Services: Includes law library access and inmate kite systems, all integrated within a single user-friendly kiosk system for maximum efficiency.
Financial Performance
The company has an estimated annual revenue of $26.3 million, underscoring a strong market presence. With about 116 employees, TurnKey Corrections has seen a 5% growth in its workforce over the past year, reflecting its continual expansion and the development of its operational capabilities.
Leadership Team
The leadership team at TurnKey Corrections is composed of seasoned professionals:
- Dewey Wahlin: Chief Executive Officer, based in Saint Paul, MN, US, has been leading the company since 2017, with two decades of multifaceted leadership experience.
- Tom Graham: President, joined as VP of Operations in 2017 and became President in 2021, leveraging his extensive background in the criminal justice domain.
- Katy Melstrom: VP of Marketing and Strategy, charged with driving strategic marketing initiatives crucial for company growth.
Key additional members include:
- Brandon Howard: Western Regional Ambassador
- Eric Bloms: Director of Software Development
Community Engagement
In response to the COVID-19 pandemic, TurnKey Corrections initiated a significant Relief Fund allowing employees to contribute part of their salaries for community aid, with owners Tim and Todd Westby matching these donations. In total, the initiative has contributed over $200,000 to support community efforts.
Corporate Culture
Focus on community and employee welfare is central to TurnKey Corrections. The company's creation of the JailTalk video blog/podcast exemplifies their commitment to engaging law enforcement professionals nationwide, enhancing industry relationships and its cultural impact.
Competitor Profiling for TurnKey Corrections
Key Competitors
TurnKey Corrections occupies a highly competitive industry landscape. Key competitors include:
1. AdComp Systems Group
- Location: Lewisville, Texas
- Specializes in integrated payment and ERP solutions, emphasizing simplicity in government payment processes and providing efficient solutions.
- Known for innovations in AI, enhancing compliance and payment efficiency in court systems.
- Workforce of 11-50 employees.
2. Connected Technology Solutions (CTS)
- Location: Menomonee Falls, Wisconsin
- Focuses on custom interactive kiosks for sectors like healthcare and telemedicine.
- Demonstrates a notable achievement with over 200 million patient check-ins via healthcare kiosks.
3. CommuniTeK
- Location: Richmond Hill, Ontario
- Engages in consumer electronics and retail solutions, particularly kiosk technology and strategic data management.
4. Nasco Education
- Location: Fort Atkinson, Wisconsin
- Focuses on providing hands-on teaching tools and educational kits for K-12 education, assisting teachers to drive improved educational outcomes.
5. Kwik Trip, Inc.
- Location: La Crosse, Wisconsin
- Operates retail and convenience stores emphasizing community-based operations and strong employee welfare programs.
- Employs over 10,001 individuals across multiple states.
Strategic Insights
TurnKey Corrections stands out due to its exclusive focus on the corrections market, differentiating it from competitors like Nasco Education and Kwik Trip, which serve broader consumer bases. Companies such as AdComp Systems and CTS provide overlapping technological solutions, thus presenting direct competition in kiosks and systems that cater to institutional clients. TurnKey’s business strategy of bypassing bidding wars in favor of maintaining dedicated client relationships highlights its commitment to client success and adds a narrative of exclusive loyalty which can be influential in strategic sales and partnerships. This nuanced understanding places TurnKey Corrections in a strong strategic position in its niche market segment.
