Market Research Report - Tursa Group

Company Overview

Name:

Tursa Group

Mission of the Company:

Delivering high-quality IT network support across Canada since 2002. Tursa Group focuses on solving business problems through exceptional managed IT services and support.

Founded:

2002 by John Leishman

Key People:

John Leishman - Founder

Lori Larson - Chief Executive Officer

Daniel Collett - Chief Technical Officer

James - Client Relations Manager

Fernando Murray - Virtual Facilitator & Consultant

Cecilia - Corporate Services Associate

Sergio - Remote Service Technician

Jeff - Remote Service Technician

David - Technical Support Assistant

Torin Graham - Programmer

Gaby - Accounting

Steve Fisher - Digital Transformation Advisor

Darragh Hardy - Digital Transformation Advisor

Clee Roy - Digital Transformation Advisor

Headquartered:

No specific location mentioned due to the virtual company model

Number of Employees:

No Information Available

Revenue of the Company:

No Information Available

What is the Company Known For:

Tursa Group is known for:

Proactive IT support and business process improvement services.

Managed IT services, co-managed IT services, digital transformation services, and virtual facilitation.

Leveraging cloud technologies and virtual systems since 2008.

Products

Managed IT Services

Description: Tailored IT support solutions for businesses, complimented by personalized service.

Key Features: Proactive monitoring, rapid issue resolution, continuous network and system optimization.

Co-Managed Services

Description: Extends client’s IT teams providing strategic advice, expertise, and personnel.

Key Features: Flexible arrangements, strategic support, and resource extension.

Digital Transformation

Description: Helps clients transform their business digitally to increase value.

Key Features: Data flow optimization, KPI development, collaboration on projects, cloud-based infrastructures.

Virtual Facilitation

Description: Prepares professionals for thriving in digital collaboration environments.

Key Features: Training for digital collaboration, leadership development, and virtual teamwork.

Cyber Security

Description: Comprehensive protection against cyber threats.

Key Features: Intrusion detection, malware protection, ransomware defense, regular security audits.

Recent Developments

Canadian Digital Adoption Plan

Details: Grants and interest-free loans for businesses to develop and implement digital adoption strategies.

New Developments: Tursa Group provides resources and guidance for engaging with the plan.

Contact Information

General Inquiries:

Email: info@tursagroup.com

Tel: 1-800-985-3853

IT Support:

Email: support@tursagroup.com

Helpdesk Support Hours:

Server Emergencies: 8:00 AM to 5:00 PM MST, 7 days a week

Regular Hours: 7:00 AM to 6:00 PM MST Monday to Friday, 8:30 AM to 12:30 PM Saturday/Sunday

Service Locations:

Canada: Brampton, Calgary, Edmonton, Halifax, Mississauga, Prince George, Toronto, Vancouver

USA: Portland

Note: Where no specific information was available, it has been clearly stated as "No information is available".

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