Thames Valley Council for Community Action, Inc. (TVCCA) Market Research Report

Background

Overview

Established on March 22, 1965, the Thames Valley Council for Community Action, Inc. (TVCCA) is a private, non-profit Community Action Agency dedicated to addressing the needs of economically and otherwise disadvantaged citizens in Eastern Connecticut. Operating across New London County and parts of Windham and Tolland Counties, TVCCA has a longstanding history of providing a broad array of services aimed at promoting self-sufficiency and improving the overall well-being of individuals and families.

Mission and Vision

TVCCA's mission is to provide services and collaborate with other organizations to address the social determinants of health—housing, food insecurity, employment needs, education, and basic needs—of low-income and vulnerable households in Eastern Connecticut, focusing on building community self-sufficiency and resiliency.

Primary Area of Focus

The organization concentrates on combating poverty and promoting self-sufficiency among individuals and families in Eastern Connecticut. Its services encompass early childhood education, nutrition assistance, employment and training programs, housing services, energy assistance, case management, and health and wellness services.

Industry Significance

As the designated Community Action Agency for New London County, TVCCA plays a pivotal role in advocating for and meeting the needs of the region's economically disadvantaged populations. Its comprehensive approach to addressing social determinants of health underscores its significance in the community action sector.

Key Strategic Focus

Core Objectives

Combating Poverty: Implementing programs and services that address the root causes of poverty and support individuals and families in achieving economic self-sufficiency.

Promoting Self-Sufficiency: Providing resources and support to empower individuals and families to become self-reliant and resilient.

Building Stronger Communities: Fostering community engagement and partnerships to enhance the overall well-being of the region.

Specific Areas of Specialization

Early Childhood Education: Offering programs such as Head Start and Little Learners to provide quality education and care for children from birth through age five.

Housing Services: Assisting households facing eviction or homelessness through programs like the Home Again Project and Supportive Housing Program.

Nutrition Assistance: Providing services like Meals on Wheels and the Senior Nutrition Program to ensure access to nutritious food for seniors.

Employment and Training: Staffing the American Job Center – Eastern CT to assist job seekers and individuals seeking career development.

Key Technologies Utilized

While specific technological platforms are not detailed in the available sources, TVCCA employs various technologies to enhance service delivery, including energy and case management software developed by its subsidiary, TVCCA Information Systems, LLC.

Primary Markets or Conditions Targeted

TVCCA primarily serves low-income and vulnerable households in Eastern Connecticut, focusing on addressing systemic and structural barriers that cause poverty. Its programs are designed to meet the needs of the communities it serves, fulfilling funders' requirements and promoting self-sufficiency.

Financials and Funding

Funding History

TVCCA's funding is primarily provided through seven federal and six state sources, as well as contributions from towns and cities within its service area, local foundations, fees for service, and individual and business donations.

Total Funds Raised

Specific figures regarding total funds raised are not detailed in the available sources.

Recent Funding Rounds

In October 2025, TVCCA received a $75,000 grant from the Connecticut Health and Educational Facilities Authority (CHEFA) to upgrade the HVAC system at its Early Childhood Education facility in Taftville.

Notable Investors

As a non-profit organization, TVCCA does not have investors in the traditional sense. However, it receives funding from various government agencies, foundations, and individual donors.

Intended Utilization of Capital

The recent CHEFA grant is designated for replacing failing parts in the air handling unit at the Taftville facility, ensuring the space can operate at full capacity and continue serving children in the Head Start and Little Learners programs.

Pipeline Development

As a non-profit community action agency, TVCCA does not have a product pipeline in the traditional sense. However, it continually develops and implements programs to meet the evolving needs of the communities it serves.

Technological Platform and Innovation

Proprietary Technologies

TVCCA Information Systems, LLC: A subsidiary that develops energy and case management software for other non-profit organizations, enhancing operational efficiency and service delivery.

Significant Scientific Methods

While specific scientific methodologies are not detailed in the available sources, TVCCA employs evidence-based practices in its programs to effectively address the needs of its clients.

AI-Driven Capabilities

There is no specific information available regarding AI-driven capabilities within TVCCA's operations.

Leadership Team

Joshua Steele Kelly, MPA

Position: Chief Executive Officer

Professional Background: Details regarding Mr. Kelly's professional background are not specified in the available sources.

Key Contributions: As CEO, Mr. Kelly leads TVCCA's strategic direction and oversees the implementation of its programs and services.

Max Logan

Position: Chief Financial Officer

Professional Background: Specific details about Mr. Logan's professional background are not provided in the available sources.

Key Contributions: Mr. Logan manages the financial operations of TVCCA, ensuring fiscal responsibility and sustainability.

Jon-Paul Mandelburg

Position: Chief Operations Officer

Professional Background: Information regarding Mr. Mandelburg's professional background is not available in the provided sources.

Key Contributions: Mr. Mandelburg oversees the daily operations of TVCCA, ensuring efficient service delivery across all programs.

Prasad Kantharaj

Position: Senior Director, Information Technology

Professional Background: Specific details about Mr. Kantharaj's professional background are not detailed in the available sources.

Key Contributions: Mr. Kantharaj leads the IT department, managing technological infrastructure and supporting the organization's digital initiatives.

Jay Conolly

Position: Chief Human Resources Officer

Professional Background: Information regarding Mr. Conolly's professional background is not provided in the available sources.

Key Contributions: Mr. Conolly oversees human resources functions, including talent acquisition, employee development, and organizational culture.

Penny Newbury

Position: Senior Director, Development & Communications

Professional Background: Specific details about Ms. Newbury's professional background are not available in the provided sources.

Key Contributions: Ms. Newbury leads development and communications efforts, focusing on fundraising, public relations, and community engagement.

Kerry Callaghan

Position: Senior Director, Quality Assurance

Professional Background: Information regarding Ms. Callaghan's professional background is not detailed in the available sources.

Key Contributions: Ms. Callaghan ensures that TVCCA's programs and services meet quality standards and effectively serve the community.

Dawn Cwynar

Position: Director, Strategic Administration

Professional Background: Specific details about Ms. Cwynar's professional background are not provided in the available sources.

Key Contributions: Ms. Cwynar manages strategic administrative functions, supporting the organization's overall mission and objectives.

John Sabrowski

Position: Director, Facilities & Maintenance

Professional Background: Information regarding Mr. Sabrowski's professional background is not available in the provided sources.

Key Contributions: Mr. Sabrowski oversees facilities and maintenance operations, ensuring that TVCCA's physical spaces are safe and conducive to service delivery.

Leadership Changes

There is no specific information available regarding recent significant changes or appointments within TVCCA's leadership.

Competitor Profile

Market Insights and Dynamics

The community action sector in Eastern Connecticut is characterized by a network of organizations dedicated to addressing the needs of economically disadvantaged populations. TVCCA's comprehensive service offerings position it as a

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