Twin Lakes Community
Twin Lakes Community is a non-profit Continuing Care Retirement Community (CCRC) located in Burlington, North Carolina. Established in 1983, it offers a comprehensive range of services including independent living, assisted living, skilled nursing, and memory care. The community spans approximately 215 acres and is home to over 650 independent living residents, in addition to those in other levels of care.
Company Overview
- Name: Twin Lakes Community
- Industry: Senior Living and Healthcare Services
- Founded: 1983
- CEO: Pamela Fox
- Employees: Approximately 377
- Revenue: Estimated between $32.4 million and $53.6 million annually
Services and Amenities
Twin Lakes Community provides a variety of services and amenities designed to cater to the diverse needs and interests of its residents:
- Living Options:
- Independent Living
- Assisted Living
- Skilled Nursing
- Memory Care
- Adult Day Care
- Amenities:
- Arts and Crafts Studio
- Fitness Center
- Indoor Heated Saltwater Pool
- Library
- Multiple Dining Venues including The Terrace Restaurant and The Hearth Café
- Chapel
- Woodworking Shop
- Transportation Services
- Thrive Wellness Program offering over 140 classes monthly
Accreditations and Ratings
- CARF Accreditation: Twin Lakes Community is fully accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF), a distinction held by a select group of CCRCs nationwide.
- Fitch Financial Rating: The community maintains a Fitch financial rating, a status achieved by approximately 5% of all not-for-profit CCRCs in the country.
- CMS Rating: The Centers for Medicare and Medicaid Services (CMS) has awarded Twin Lakes Community a five-star rating, a distinction held by fewer than 10% of skilled nursing facilities nationwide.
Recent Developments
In December 2022, Twin Lakes Community secured $58.1 million in bond financing through the North Carolina Medical Care Commission. This funding is intended for the development of a 48-unit independent living expansion known as the Stockton Apartment Building, with units ranging from 1,046 to 1,950 square feet.
Market Position and Competitors
Twin Lakes Community is recognized as the 28th largest nonprofit single-campus senior living organization in the nation, according to the 2022 LeadingAge-Ziegler 200.
Competitors in the senior living and healthcare services industry include:
- Adult Day Care: Approximately 176 employees with an estimated revenue of $18 million.
- Gurwin Jewish Family of Healthcare Services: Approximately 867 employees with an estimated revenue of $80 million.
- Ave Maria Home: Approximately 130 employees with an estimated revenue of $13.7 million.
- Caring: Approximately 275 employees with an estimated revenue of $33.2 million.
- Lompoc Valley Medical Center: Approximately 750 employees with an estimated revenue of $70.7 million.
Resident Feedback
Residents and their families have expressed high satisfaction with Twin Lakes Community. One resident noted, "We looked at a lot of communities for quite a while. Twin Lakes was head and shoulders above everyone else, and it has turned out to be even more than we expected."
Another family member shared, "My mother is still at Twin Lakes Community. It is excellent. Moving into assisted living, they have a brand-new facility, which is beautiful, very accessible, spacious, airy, and enjoyable to be in. The staff are very personable and very caring."
