Company Research Report: Twin State Technical Services
Company Overview
- Name: Twin State Technical Services
- Mission: Providing reliable, secure infrastructures, software, and websites for local Quad City businesses.
- Founded: 1992
- Founder: Beth Tinsman
- Key People:
- Beth Tinsman, Chairman & Founder
- Scott Tinsman, President
- Headquarters: 3543 East Kimberly Road, Davenport, Iowa 52807
- Number of Employees: 51-200 employees
- Revenue: No information is available
- Known For: IT solutions including web development, software development, film production, infrastructure & network solutions, and digital marketing.
Products and Services
Infrastructure & Network Solutions
- Description: Comprising network management and security, cloud services, and cybersecurity.
- Key Features:
- Managed services
- Backup & disaster recovery
- Salesforce integration, DUO Security
Software Development
- Description: Custom software solutions developed on-site to meet specific business objectives.
- Key Features:
- Integration with existing systems
- Utilization of languages such as .NET, node.js, SQL
- Mobile apps for iOS, Android, and the web
Web & Mobile Development
- Description: Services include website design, app development, SEO, and ADA compliance.
- Key Features:
- ADA compliant, responsive website designs
- SEO best practices for optimized online presence
- Cross-platform app development
Digital Marketing
- Description: Comprehensive digital marketing services to expand business outreach.
- Key Features:
- SEO and SEM
- Social media marketing
- Graphic design and brand management
Flex IT Packages
- Description: Affordable IT solutions tailored for various business sizes.
- Key Features:
- Cost-effective software support
- Help desk services
- Onsite inspections
Video Production Studio
- Description: Full-service video production for different business needs.
- Key Features:
- Services range from 30-second spots to feature-length productions
- In-house production capabilities in the Quad Cities
Education Technology
- Description: Supporting schools with technology solutions, from website design to IT support.
- Key Features:
- Customizable IT services for schools
- State reporting and ADA compliance
Recent Developments
- New Product Offerings:
- 8x8 phone system that offers cloud-based communication solutions with features like text messaging and MS Teams integration.
- Awards and Recognition:
- Quad Cities Chamber Award for 2020 Business of the Year
- Innovation and Talent Development Awards
- Recent Technology Updates:
- Emphasis on cybersecurity, including VPN best practices and password management.
- Promotion of secure browsing and updated cybersecurity checklists for holiday shopping.
- Partnerships:
- Zendesk Partner for enhancing omnichannel customer support capabilities.
Conclusion
Twin State Technical Services extends a comprehensive portfolio of IT solutions tailored to support both small and medium-sized businesses, emphasizing customized solutions over one-size-fits-all approaches. By integrating advanced technology and premier customer service, Twin State continues to foster strong community relationships in the Quad Cities region and beyond.
