Overview
Tyler Technologies, Inc. is a leading provider of integrated software and technology services, focusing on the United States public sector. The company is headquartered in Plano, Texas, and is known for its computer-assisted mass appraisal (CAMA) solutions, designed to efficiently manage the entire property tax life cycle. Founded in 1966, Tyler Technologies has expanded its presence, operating offices in 17 states across the U.S.
Leadership
Executive Team
- H. Lynn Moore Jr. - President and Chief Executive Officer since 2018. Moore has a deep understanding of the company, evident through various roles including Executive Vice President (2008-2016) and director since 2017. He previously worked at Hughes & Luce, LLP.
- Brian K. Miller - Chief Financial Officer, Executive Vice President, and Treasurer. Joining the company in 2008, he has played a key role in financial stewardship and strategic planning, with prior experience as President at Metro.
- Jeff Puckett - Chief Operating Officer since 2021, formerly Chief Strategy Officer, known for his expertise in strategic initiatives and operational management.
- John S. Marr Jr. - Executive Chairman of the Board since 2017. He has significantly influenced Tyler's strategic direction, having served as CEO and President in the past.
Other Key Leaders
- W. Michael Smith - Chief Accounting Officer since 2006, responsible for financial reporting and compliance.
- Bret Dixon - President of the Justice Group, guiding the strategic vision and operations within this critical segment.
Business Model and Offerings
Tyler Technologies provides a suite of software solutions tailored for the specific needs of state, local, and federal government entities. The company boasts a client retention rate of 98%, offering solutions that enhance the efficiency of government operations and K-12 education systems. Tyler Technologies is often recognized for its innovation and growth.
Recent Developments
The company's financial performance has been robust, with SaaS revenues growing 23.2% to $528 million, marking success in cloud-based service transitions. Strategic acquisitions have expanded its product offerings, including EEO case management software, and it has grown its physical presence by opening a new office in Orono, Maine.
Strategic Goals
Tyler Technologies aims to empower public sector agencies through technology, enhancing service delivery and resource management. Emphasizing corporate responsibility and sustainable growth, Tyler aspires to remain at the forefront of public sector technology solutions.
Competitor Profiling
Tyler Technologies competes with several entities in public sector software solutions.
Key Competitors
1. Oracle Corporation - A major provider of enterprise software, known for products like Oracle NetSuite ERP and Oracle Fusion Cloud Applications, posing a direct competition to Tyler’s enterprise software solutions.
2. SAP SE - The world's largest ERP software vendor, offering S/4HANA Cloud, competing with Tyler in enterprise management solutions. It is headquartered in Walldorf, Germany.
3. Motorola Solutions Inc. - With expertise in telecommunications for public safety and enterprise security, Motorola is a competitor in public safety solutions.
4. Constellation Software Inc. - This Canadian firm focuses on acquiring and managing software companies, sharing a similar market approach by embedding solutions within various vertical markets.
5. CentralSquare Technologies - Strong in public sector software, focusing on solutions for public safety and administration, competing directly with Tyler in these areas.
Strategic Insights
Tyler Technologies operates in a market with powerful competitors like Oracle and SAP, known for their resources and brand recognition. To differentiate, Tyler should leverage its public sector expertise and focus on delivering customized, client-centric solutions. Enhancing technological integration and focusing on innovation such as AI-enhanced services could further strengthen its competitive standing.
