UBA Group: Company Market Research Report
Company Overview
Name
United Bank for Africa (UBA) Group
Mission of the Company
“We shall be a role model for African businesses by creating superior value for all stakeholders; abiding by the utmost professional and ethical standards and building an enduring institution”
Vision
“To be the undisputed leading and dominant financial services institution in Africa”
Year of Foundation and Founders
UBA commenced banking operations in 1948 as British and French Bank Limited (BFB), a subsidiary of Banque Nationale de Crédit (BNCI), Paris.
Key People
- Chairman: Kweku Andoh Awotwi
- CEO/MD: Uzoechina Molokwu
- Non-Executive Directors:
- Abiola Bawuah
- Samuel Ayim (Independent)
- Ebele Ogbue
- Ivan Avereyireh (Independent)
- Foster Buabeng
- Francis Solace Oduro Koranteng (Independent)
- Jerry Djangmah (Independent)
Headquarters
Heritage Tower, Ambassadorial Enclave, Off Liberia Road Ridge, Accra, Ghana
Number of Employees
Over 20,000 globally
Revenue
No information is available.
What is the Company Known For
UBA Group is known for its extensive banking services across 20 African countries and other locations in the UK, the USA, France, and the UAE. It is recognized for pioneering banking innovations, offering digital solutions, and having a strong presence in international financial centers.
Products
What Products Do They Offer
UBA offers a comprehensive suite of financial products and services that cater to personal, business, and international banking needs.
High-Level Description of Products
1. Personal Banking
- Current accounts, savings accounts, cards, loans, and digital banking services.
2. Business Solutions
- Tailored lending solutions, cash management, trade services, and customized financial products.
3. Digital Banking
- Internet banking, mobile banking via the UBA Mobile Banking app, and Chat Banking using AI.
4. SME Banking
- Specialized financial solutions including working capital, credit lines, trade finance, and tailored advisory services.
5. SME Products
- Includes SME working capital facility, UBA schools, UBA medicals, UBA Divine, bonds and guarantees, invoice discounting facility among others.
Key Features of Each Product
- Digital Banking: Offers secure access to bank accounts via different platforms, enables money transfers, bill payments, and recharges.
- Cards: Provide electronic payments and international transaction capabilities.
- Loans: Longer-tenure credit with flexible payment plans for personal and business purposes.
- Trade Services: Facilitate domestic and international trade through credit financing, and guarantee products.
Recent Developments
Recent Developments in the Company
- UBA Foundation has celebrated numerous educational initiatives across Africa.
- Launch of Chatbot Leo on several messaging platforms including WhatsApp and Facebook, now extended to Instagram and Google Business.
- Multiple awards including "Best Bank in Africa" and recognition as the "Most Sustainable Bank of the Year 2024".
New Products Launched
- Introduction of the UBA Yes Mobile Money Wallet in collaboration with Ossix Technology in Zambia.
New Features Added to Existing Products
- UBA has upgraded its mobile banking app, incorporating new features to enhance customer service.
New Partnerships
- UBA supports various public sector projects by collaborating with respective governments.
- UBA Zambia launched new branches in strategic locations extending its service reach.
Additional Information
Awards & Recognition
UBA has received numerous awards for its innovative banking practices and services, including being the first to introduce a number of banking solutions in Nigeria and other parts of Africa.
Social Responsibility
UBA, through its foundation, actively engages in community development and human capital development initiatives across its regions of operation.
Operations
UBA operates in 20 African countries including Nigeria, Ghana, and Kenya, with additional offices in the UK, USA, France, and UAE.
Strategic Focus
UBA aims to be the bank of choice by supporting businesses and individuals with a comprehensive range of financial products, ensuring maximized customer experience and seamless banking operations worldwide.
