Company Profile: UKFast

Background

Overview

Founded in 1999 by Lawrence and Gail Jones, UKFast was a Manchester-based internet hosting company specializing in managed hosting, cloud services, and colocation. The company operated a data center complex in Trafford Park, Manchester, and served over 5,000 clients, including notable entities such as the NHS, the Ministry of Defence, and the Cabinet Office. In 2018, UKFast reported revenues of £53.9 million.

Mission and Vision

UKFast aimed to provide high-performance, secure, and reliable hosting solutions, emphasizing exceptional customer service and technological innovation.

Key Strategic Focus

Core Objectives

UKFast focused on delivering tailored hosting solutions to businesses and government organizations, ensuring data security, compliance, and optimal performance.

Areas of Specialization

Managed Hosting: Offering dedicated server solutions with comprehensive management services.

Cloud Services: Providing scalable cloud hosting through its eCloud platform.

Colocation: Offering secure data center space for clients' hardware.

Key Technologies

eCloud Platform: A proprietary cloud hosting solution designed for scalability and performance.

Data Centers: Four ISO 27001 certified, PCI-compliant, Tier III data centers.

Primary Markets

UKFast targeted UK-based SMEs and mid-sized companies across various sectors, including government and public services.

Financials and Funding

Funding History

In December 2018, private equity firm Inflexion acquired a 30% stake in UKFast, valuing the company at £405 million.

Utilization of Capital

The investment aimed to accelerate growth, enhance service offerings, and expand market reach.

Pipeline Development

Product Development

UKFast continually developed its eCloud platform, integrating advanced features to meet evolving client needs.

Service Expansion

The company expanded its service portfolio to include public cloud integration and support through its ClearCloud division.

Technological Platform and Innovation

Proprietary Technologies

eCloud Platform: A cloud hosting solution emphasizing scalability, security, and performance.

Scientific Methodologies

Security Measures: Implementation of advanced security protocols and compliance standards to protect client data.

Leadership Team

Key Executives

Richard Bishop: Chairman

Richard Thompson: CEO

Neil Lathwood: Technical Director

Professional Backgrounds

Richard Bishop: Brings extensive experience in corporate governance and strategic leadership.

Richard Thompson: Has a strong background in technology management and business development.

Neil Lathwood: Expertise in technical operations and infrastructure management.

Leadership Changes

In May 2020, founders Lawrence and Gail Jones exited the business, selling their remaining stake to Inflexion.

Competitor Profile

Market Insights and Dynamics

The UK hosting market is competitive, with a growing demand for secure and scalable hosting solutions.

Competitor Analysis

Node4: Offers managed hosting and cloud services, focusing on mid-market businesses.

Pulsant: Provides cloud, colocation, and networking services with a strong UK presence.

BrightSolid: Specializes in cloud hosting and data center services, catering to various industries.

Strategic Collaborations and Partnerships

UKFast collaborated with government organizations, providing secure hosting solutions to entities like the Ministry of Defence and the Cabinet Office.