Unanet is a leading provider of project-based Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) solutions, specifically designed for government contractors (GovCon), architecture, engineering, construction (AEC), and professional services firms. Founded in 1988 and headquartered in Dulles, Virginia, Unanet has established itself as a significant player in the software industry, offering integrated solutions that transform information into actionable insights, enhance decision-making, and drive business growth.
Company Overview
- Headquarters: Dulles, Virginia
- Founded: 1988
- Leadership: Craig Halliday, CEO
- Employee Count: Approximately 375+ employees
- Customer Base: Over 4,000 project-driven organizations
Product Offerings
Unanet's suite includes ERP and CRM solutions tailored to the unique needs of GovCon and AEC industries. These solutions encompass resource management, project management, project accounting, invoicing, revenue recognition, timesheet management, expense management, collaboration tools, and financial capabilities, all integrated into a single platform.
Market Position and Growth
Unanet has demonstrated consistent growth, earning a spot on the Inc. 5000 list of the fastest-growing private companies in America for seven consecutive years, from 2018 to 2024. In 2024, the company was ranked at No. 4,074, reflecting a 110% three-year growth rate. This sustained growth is attributed to Unanet's commitment to delivering modern technology solutions backed by exceptional customer service, leading many organizations to transition from legacy systems to Unanet's offerings.
Customer Satisfaction and Industry Recognition
Unanet's focus on customer success is evident in its high customer satisfaction scores. In 2024, the company achieved the highest customer satisfaction among all project-based ERP providers, ranking No. 1 in categories such as 'Results,' 'Usability,' and 'Implementation' according to G2's independent software ratings. Additionally, Unanet has received numerous accolades, including the American Business Awards for its customer support and human resources teams, and recognition as one of Built In's Best Places to Work.
Competitive Landscape
In the Professional Services Automation market, Unanet holds a market share of approximately 5.9%, with a customer base of 1,189 companies. The majority of these customers are medium-sized businesses (50-200 employees) with revenues between $10 million and $50 million. The primary industries served include Information Technology and Services, Defense & Space, and Computer Software.
Recent Developments
In 2024, Unanet expanded its product offerings by integrating new AI technologies into its CRM solutions, enhancing efficiency in responding to Requests for Proposals (RFPs) for GovCon and AEC customers. The company also introduced AI-enabled financial and accounting tools to automate workflows. These innovations, coupled with strategic leadership appointments, have bolstered Unanet's position in the market.
