Company Research Report: United Protestant Association (UPA) of NSW Ltd.
1. Company Overview
Name:
- United Protestant Association (UPA) of NSW Ltd.
Mission:
- UPA is a forward-looking, consumer-focused aged care organisation built on the solid foundations of 80 years of Christian commitment. The mission is to ensure that every person has the right to live in peace and dignity, with respect and security, irrespective of age.
Founded:
- UPA was established on December 31, 1937.
Founders:
- No information is available.
Key People:
- Ian Morante: President (Appointed 2022)
- Anthony Short: Vice President (Appointed 2016)
- Tim Thorndyke: CEO (Appointed 2021)
- David Wallace: Director (Appointed 2014)
- Rex Morris: Director (Appointed 2017)
- Susan Herbertson: Vice President (Appointed 2017)
- Amanda Solly: Director (Appointed 2022)
- Colin Isaac: Director (Appointed 2021)
- Joyce Dench: Director (Appointed 2022)
- Christine Duffield: Director (Appointed 2023)
- Mark Ferguson: Director (Appointed 2024)
Headquarters:
- 5 Munderah Street, Wahroonga NSW 2076
Number of Employees:
- Over 1400 staff members
Revenue:
- No information is available
Known For:
- High standard of aged care services across home care, residential care, and retirement villages.
2. Products
Home Care:
- Description: Tailored packages to support older Australians to live independently at home.
- Key Features:
- Food preparation, shopping, cleaning & laundry
- Personal care, diet planning, and medication assistance
- Nursing care including clinical care and medication assistance
- Respite care for breaking care duties
- Transport for activities, appointments, and shopping trips
- Social well-being programs to support active aging
Residential Care:
- Description: Facilities for seniors who are no longer able to live independently.
- Key Features:
- Dementia-specific care
- High-quality, person-centered care
- Various fee structures involving a basic daily fee, means-tested fee, and accommodation cost.
Retirement Villages:
- Description: Independent living arrangements in a community for seniors.
- Key Features:
- 24-hour emergency call systems
- Home and garden maintenance
- Social activities and community engagement
Dementia Specific Care:
- Description: Specialized care for patients suffering from dementia.
- Key Features:
- Specific accommodation in multiple facilities
- Tailored care plans to address symptoms like wandering, aggression, and depression
Residential Respite Care:
- Description: Temporary care for seniors needing support for a short duration.
- Key Features:
- Services for up to 63 days in a financial year with the possibility of extension
3. Recent Developments
Recent Developments in the Company:
- History and Apology: UPA has acknowledged and apologized for past shortcomings in the management of children’s homes from 1940 to the mid-1990s and is providing support and redress for affected individuals.
Recent Product Launches:
- No information is available
New Features Added:
- The expansion of home care services in the Mid North Coast Region, Port Macquarie.
Partnerships:
- No information is available
4. Contact Information
- Corporate Office:
- Address: 5 Munderah Street, Wahroonga NSW 2076
- Tel: 1800 UPA NOW
- Fax: 02 9487 7362
- Email: info@upa.org.au
- Regional Offices:
- Central West Region: 68 Nile Street, Orange, NSW 2800
- Mid North Coast Home Care: 8/111 William St, Port Macquarie NSW 2444
- North Coast Region: 101-103 Main Street, Alstonville, NSW 2477
- Western Region: 315 Macquarie Street, Dubbo, NSW 2830
- Hunter Region: 100 Lake Road, Wallsend NSW 2287
- Riverina Murray Region: PO Box 123, Lavington NSW 2641
- Sydney Region: 123-157 Bungaree Road, Pendle Hill NSW 2145
Values & Philosophy
UPA’s values such as compassion, respect, inclusiveness, kindness, and integrity are central elements of both its mission and day-to-day operations. Their philosophy emphasizes the dignity, respect, and security of every individual irrespective of age.
Community Engagement
UPA is committed to engaging with its community through volunteering opportunities and supporting the family's connection with residents.
For further details or inquiries, individuals are encouraged to contact UPA through the provided contact details or visit their official website.
