U.S. General Services Administration (GSA) Market Research Report

Background

The U.S. General Services Administration (GSA) is an independent agency of the federal government, established on July 1, 1949, to streamline administrative operations and support the basic functioning of federal agencies. Its mission is to deliver value and savings in real estate, acquisition, technology, and other mission-support services across the government. The GSA provides workspace to over 1 million federal civilian employees, oversees the preservation of more than 480 historic buildings, and facilitates the federal government's purchase of high-quality, low-cost goods and services from commercial vendors.

Key Strategic Focus

The GSA's strategic focus encompasses:

• Real Estate Management: Acquiring, managing, and disposing of federal properties to provide efficient and cost-effective workspaces for federal employees.

• Acquisition Services: Facilitating the procurement of goods and services for federal agencies, ensuring compliance with regulations and promoting cost savings.

• Technology Transformation: Implementing initiatives to modernize federal technology infrastructure, including the development of platforms like Login.gov and Cloud.gov.

• Sustainability and Efficiency: Promoting green building practices and energy efficiency in federal facilities.

Financials and Funding

In fiscal year 2024, the GSA reported:

• Net Spending: $247.5 million, accounting for less than 0.1% of total federal spending.

• Employees: Approximately 13,371 federal employees, representing 0.6% of the federal workforce.

• Budget: An annual operating budget of roughly $33 billion, with 99% of its funding self-generated through services provided, minimizing taxpayer burden.

Pipeline Development

The GSA's pipeline development focuses on:

• Property Management: Ongoing efforts to optimize the federal real estate portfolio, including the sale of surplus properties and the reduction of underutilized spaces.

• Technology Initiatives: Advancements in digital services, such as the development of the U.S. Web Design System and the expansion of FedRAMP for cloud service security assessments.

Technological Platform and Innovation

The GSA leverages several technological platforms and innovations:

• Login.gov: A secure sign-in service for government websites.

• Cloud.gov: A platform-as-a-service (PaaS) for hosting government applications.

• FedRAMP: A program that standardizes the security assessment of cloud services used by federal agencies.

• U.S. Web Design System: A set of design principles and code to help agencies build consistent and accessible websites.

Leadership Team

The GSA is led by:

• Robin Carnahan: Administrator, appointed by President Joe Biden and confirmed by the Senate on June 23, 2021.

• Mike Lynch: Deputy Administrator.

Competitor Profile

As a government agency, the GSA does not have direct competitors in the traditional sense. However, private companies that provide similar services to federal agencies include:

• Maximus Inc.: Provides government services, including health and human services, to federal and state agencies.

• CSRA Inc.: Offered IT and professional services to federal agencies before being acquired by General Dynamics in 2018.

Strategic Collaborations and Partnerships

The GSA collaborates with various federal agencies and private sector partners to enhance service delivery, including:

• Technology Partnerships: Collaborations with tech companies to modernize federal IT infrastructure and improve digital services.

• Sustainability Initiatives: Partnerships with environmental organizations to promote green building practices and energy efficiency.

Operational Insights

The GSA's operational strategies include:

• Real Estate Optimization: Reducing the federal real estate footprint to save costs and improve efficiency.

• Technology Modernization: Implementing cloud services and digital platforms to enhance service delivery.

• Sustainability Efforts: Adopting green building standards and energy-efficient practices in federal facilities.

Strategic Opportunities and Future Directions

The GSA's future strategies involve:

• Digital Transformation: Expanding digital services and platforms to improve accessibility and user experience.

• Sustainability Leadership: Leading federal efforts in sustainability and energy efficiency.

• Innovation in Procurement: Enhancing procurement processes to support small businesses and promote innovation.

Contact Information

For more information, visit the GSA's official website.