Company Research Report: User Interviews Inc.
Company Overview
Name
User Interviews Inc.
Mission
Built by curious humans, User Interviews exists to help teams discover user insights; they believe fast access to quality participants is the key to that discovery.
Founding
No information available.
Key People in the Company
- Basel Fakhoury - CEO & Co-founder
- Dennis Meng - CPO & Co-founder
- Bob Saris - CTO & Co-founder
- Jess Klek - CRO
- Erin May - SVP, Marketing & Growth
- Nabil Syed - SVP, Operations
- Tucker Hutchinson - VP, Customer Development
- Shonda Williams - VP, People & Talent
- Sherwin Yu - VP, Engineering
- Aimee Halbert - General Counsel
- Kevin Mershon - VP, Finance
Headquarters
Brooklyn, NY
Number of Employees
116 employees
Revenue
No information available.
Known For
User Interviews is known for connecting researchers and participants to facilitate quality insights through fast and reliable participant recruitment.
Products
Offerings
User Interviews focuses on two main products:
1. Recruit
2. Research Hub
Product Descriptions and Key Features
Recruit
High-level Description: A participant recruitment platform.
- Key Features:
- Fast access to quality participants
- Detailed feedback and quality insights from a top-rated panel
- Ability to target job titles, skills, consumer behavior, product usage, and more
- Over 4 million on-demand participants
- Median time to first match is 1 hour
Research Hub
High-level Description: A panel software platform for scaled user research.
- Key Features:
- Command over a panel of thousands or millions of users
- Invite the right segment with a few clicks
- Automated screening, scheduling, and incentives
- Self-serve recruiting capabilities
- Ability to set guardrails for unlocking self-serve recruiting
Recent Developments
New Product Features and Updates
July 29, 2024
- Bring the impact of research to the entire team with quick observer sign-up
- New observer sign-up page allowing teammates to observe research sessions in just a few clicks
July 18, 2024
- Create projects & templates with improved flexibility
- Switch between participant sources and research activities within projects
July 17, 2024
- Improved criteria selection experience
- Updated recruitment criteria drawer with improved navigation and “Most popular” category
July 15, 2024
- New accessibility & consumer targeting options
- 20+ new participant characteristics for more precise targeting
July 9, 2024
- Opt-in forms 2.0
- Major upgrades to make Hub opt-in forms more powerful, flexible, and visually appealing
June 18, 2024
- Specify technical requirements for moderated sessions
- Clear instructions about required tech for participants, with rich text options
June 11, 2024
- Admins can add themselves to projects
- New project permissions allowing admins to add themselves as editors to any project
June 5, 2024
- Collaborate with project notes in the workspace
- A new space for team notes and project discussion
May 8, 2024
- New targeting options in Recruit
- Addition of new participant characteristics for precise targeting
May 1, 2024
- Improved session management view
- Enhanced view for sessions happening today or in the future
New Partnerships
No information available.
Conclusion
User Interviews Inc. has been actively improving and expanding its range of features to enhance user research capabilities and participant recruitment. With a focus on usability, targeting, and automation, the company continues to serve as a critical tool for various research teams.
