Virtual, Inc. - Company Research Report

Company Overview

• Name: Virtual, Inc.

• Mission: Virtual is a top provider of professional services for associations, consortia, and other membership-based organizations, delivering tailored management solutions that drive success.

• Founded: July 1999

• Founders: No information is available

• Key People:

• Andy Freed, Chief Executive Officer

• Elizabeth Roberts, Chief Operating Officer

• Greg Kohn, Chief Strategy Officer

• Mauro Lance, Chief Financial Officer

• Lynne Feldstein, Chief of Staff

• Stacey Comito, Senior VP Marketing & Communications

• Shannon Taylor, Senior VP Client Experience

• Jennifer Williams, Senior VP Operations

• Jaci Cochran, VP Finance

• Ashley Costello, Agency Partner, Strategy

• Topher Dubay, Agency Partner, Creative Operations

• John Lessard, Senior Director Business Development

• Headquarters: No information is available

• Number of Employees: Over 500

• Revenue: No information is available

• Notable For: Helping some of the world’s leading membership organizations achieve game-changing growth and deliver extraordinary results.

Products and Services

Products/Services Offered:

1. Strategic Planning and Management Services

• Description: Design, build, and launch new membership-based organizations; Implement governance structures and operational systems.

• Key Features: Effective governance models, value propositions, and go-to-market strategies.

2. Membership Management and Engagement

• Description: Deliver strategies for enhancing member engagement and sustainable success.

• Key Features: Onboarding, renewals, customer service, and member analytics.

3. Certification and Licensure Management

• Description: Streamline licensure and credentialing management systems.

• Key Features: Robust data management, customized experience, and sophisticated technology solutions.

4. Finance and Accounting Services

• Description: Comprehensive financial management solutions, including budgeting and reporting.

• Key Features: Fractional CFO services, secure workflows, and financial compliance.

5. Global Events Management

• Description: Planning and execution of international conferences and events.

• Key Features: Event design/strategy, logistics management, and budget oversight.

6. Technology Solutions

• Description: Implement and support systems for member data management and collaboration.

• Key Features: Salesforce-based solutions, system support, and technology design.

7. Marketing and Creative Services

• Description: In-house creative services to enhance branding and marketing efforts.

• Key Features: Strategy, design, video, and communication services.

Recent Developments

• Recent Developments:

• Celebrated 25 years of excellence in July 2024.

• Honored with multiple industry awards and recognitions, including from Inc. Magazine and The Boston Globe.

• CEO Andy Freed received the Harvard Club of Boston President’s Special Award for commitment to the Harvard community.

• New Products or Features: No information is available on specific new products or features added.

• New Partnerships:

• Partnerships with non-profits for community work around digital inclusion and workplace diversity.

• Support of standards organizations like the World Wide Web Consortium and PCI Security Standards Council.

Conclusion

Virtual, Inc. stands out as a leader in providing strategic and managerial services to a broad spectrum of membership-based organizations. Their extensive service offerings and key leadership have driven the company to achieve significant growth and industry recognition. Despite the lack of data on some specific aspects like revenue and headquarters location, the company’s strategic engagements and commitments to community service reflect a strong operational foundation and a values-driven approach to business.