Company Research Report: Virtuoso IT Limited

Company Overview

• Name: Virtuoso IT Limited

• Mission: To unlock customers’ true potential by helping them harness the power of the Microsoft Cloud, delivering positive business outcomes through innovative technologies.

• Founded: 2011

• Founders: Markus McIver and Greg McCallum

• Key People:

• Markus McIver, Chief Executive Officer

• Greg McCallum, Chief Technology Officer

• Roman Paljk, Managing Director (NZ)

• Malcolm Diack, Chief Strategy Officer

• Lewis Maslin, Managing Director (UK)

• Gareth Wright, Finance Director

• Headquarters: Suite 150, 3 More London Riverside, London, SE1 2RE, United Kingdom

• Global Presence: Offices in New Zealand and Australia

• Number of Employees: No information is available

• Revenue: No information is available

• Known For: Providing technology-driven managed IT services with a specialization in Microsoft Cloud solutions, supporting customers globally with bespoke IT managed services.

Products

Managed IT Services

• Description: Comprehensive IT services that include technology strategy, support, cloud management, and cyber security.

• Key Features:

• 24/7 support across various regions

• Focus on managed cloud-based solutions

• Industry-specific solutions for sectors like financial, healthcare, legal, etc.

OnTrack

• Description: A comprehensive suite of managed IT services designed to streamline day-to-day IT tasks.

• Key Features:

• Risk and cost reduction

• Enhancing security measures

• Supports complex technology projects

• Facilitates reaching business goals

Microsoft 365

• Description: Integration and support for Microsoft 365 services.

• Key Features:

• Utilizes Microsoft Cloud capabilities

• Supports enhanced productivity and collaboration

• Integrated with company’s TechHub platform for streamlined management

TechHub

• Description: A customer management portal for managed services customers.

• Key Features:

• Compliance and usage reporting

• Security monitoring and device dashboards

• ITIL-based ticket and problem management

• Learning Centre with access to training resources

Recent Developments

• Certification & Compliance:

• Virtuoso IT completed the transition to the latest ISO 27001:2022 standard, demonstrating their commitment to maintaining robust information security management systems.

• Additionally holds ISO 20000 certification for IT service management.

• Partnerships and Innovations:

• Active as a Microsoft Cloud Solution Partner, enhancing their offerings in line with cloud innovations.

• Developed various industry-specific solutions, especially for recruitment and healthcare sectors.

• Awards & Recognition:

• Winner of MSP 501 Awards in 2020, 2021, and 2022.

• Recognized as the MSP of the Year by the European MSP Innovation Awards in 2021.

• Employee Development:

• Committed to fostering talent and growth, highlighted by their continuous accreditation with the Investors in People standard.

• Initiatives & Events:

• Participation in technology events and webinars to drive digital transformation and embrace new advancements such as GenAI.

This comprehensive research report captures the core activities, specializations, and recent advancements within Virtuoso IT Limited, anchoring its position as a leading managed IT service provider with a strategic focus on cloud technologies and customer-centric innovations.