Company Research Report: Visual Language Professionals (VLP)

Company Overview

• Name: Visual Language Professionals (VLP)

• Mission: VLP is committed to creating linguistic access for everyone by providing high-quality interpreting and translation services with both linguistic and cultural considerations.

• Founded: 2010

• Founders: No information is available

• Key People:

• Brandon Morgan: President

• Kaleigh Edwards: Director

• Cathy Neuman: Director of Operations

• Headquarters: Houston, Texas, and Kansas City

• Number of Employees: No information is available

• Revenue: No information is available

• Specialization: VLP is known for providing certified, qualified interpreters and supporting over 200 languages, including American Sign Language (ASL).

Products and Services

Interpreting Services

1. On-Site Interpreting

• Description: Professional interpreters are available to come to the client's location. VLP maintains a >95% fill rate for last-minute requests to ensure availability.

• Key Features:

• Expertise across various industries including medical, mental health, education, business, legal, and government.

2. Over the Phone Interpreting

• Description: This robust service gives access to interpreters in over 200 languages with a single contact number.

• Key Features:

• Fast connection times and competitive rates.

• Continuous assessment for proficiency and accuracy.

3. Video Interpreting

• Description: Known as Video Remote Interpreting (VRI), clients can connect with interpreters via video at any time.

• Key Features:

• Accessible on any modern device with internet and a camera.

• Available 24/7 from secure call centers.

4. Document Translation

• Description: Accurate translation of documents with both linguistic and cultural considerations.

• Key Features:

• Each document is translated and double-checked by a second translator for quality assurance.

Specialized Services

• Sign Language Interpreters

• Description: Provides culturally competent services to the Deaf community for over 10 years.

• Key Features:

• Special partnership with the Deaf community to enhance communication access.

• Advocates for best practices across all language access platforms.

Recent Developments

• New Products Launched: No information is available

• New Features Added: No information is available

• Partnerships: No specific new partnerships are mentioned. However, VLP emphasizes its ongoing connection and partnership efforts with the Deaf community.

Company Commitment

• VLP strives to maintain high standards by exclusively employing qualified and certified interpreters, drawing from their extensive field experience and community ties. They focus on being a partner in compliance and access for their clients.

• They uphold confidentiality aligned with the interpreter’s Code of Professional Conduct and HIPAA privacy standards.

Summary

Visual Language Professionals is dedicated to bridging communication gaps by offering comprehensive interpreting services that are culturally relevant and linguistically precise. With over a decade of experience, VLP continues to expand its services and maintain its commitment to excellence and community engagement.