vivenu Company Market Research Report



Company Overview



Name, Mission of the Company


Name: vivenu

Mission: To create a hyper-flexible ticketing platform that empowers ticket sellers to create experiences that people love by putting their sales, brand, and business needs at the center.

Founding Details


Founded: 2018

Founders: No specific names provided.

Key People


  • Yonas Blay: Senior Director of Music and Festivals EMEA

  • Jan B. Thelen: Vice President Sports EMEA


Headquarters


Location: Frankfurt, Germany

Number of Employees


Number of Employees: Over 100

Revenue


Revenue: No information is available.

Company Recognition and Industry Position


Known For: Being the most flexible and advanced ticketing platform, providing white-label solutions and fully customizable ticketing experiences for a wide range of industries and use cases.

Products



Product Offerings


vivenu offers a comprehensive ticketing platform tailored to various industries, with features aimed at enhancing both the organizer and visitor experiences.

1. White-Label Ticketing Platform:
  • Description: A customizable and scalable platform designed for end-to-end ticketing operations.

  • Key Features:

  • Limitless customization options.

  • Adaptation to individual business needs.

  • Support for both online and physical ticket sales.

  • Powerful analytics tools for marketing insights.

  • Open API system for integration with third-party apps.


2. Visitor Experience Design:
  • Description: Enables organizers to create a cohesive and branded end-to-end experience for visitors.

  • Key Features:

  • Fully customizable checkout flow.

  • Seamless integration with existing digital assets.


3. Revenue Optimization Tools:
  • Description: Tools and features designed to enhance conversion rates and sales.

  • Key Features:

  • Data-driven analytics.

  • Real-time insights.

  • Tools for targeted marketing strategies.


4. API-first Technology:
  • Description: Solutions for tech-savvy enterprises looking to build custom ticketing systems.

  • Key Features:

  • Comprehensive APIs and SDKs.

  • Adaptable to unique business requirements.


5. Comprehensive 360° Service:
  • Description: Support services designed to optimize business operations.

  • Key Features:

  • Designated support teams.

  • Experienced digital consultants.

  • Community and customer development resources.


Recent Developments



Company Developments



1. Expansion and Funding:
  • 2021: Secured $65 million in funding to enhance technology and accelerate platform evolution.

  • 2022: Set up offices in the U.S. and expanded team to over 50 members.

  • 2023: Launched over 800 new upgrades to the platform, reaching over 600 customers in more than 40 countries.


2. Partnerships:
  • United Basketball League: Enhancement of fan experience through advanced ticketing solutions.

  • Southland Conference: Official ticketing provider partnership.

  • 1839 Labs: Collaboration to revolutionize ticketing at Balaton Park Circuit.

  • New Jersey Jackals & Sussex County Miners: Partnerships with professional baseball teams.


3. Leadership Additions:
  • Yonas Blay: Senior Director of Music and Festivals EMEA.

  • Jan B. Thelen: Vice President Sports EMEA.


Product and Feature Updates



1. Platform Upgrades:
  • 2023: Implementation of over 800 new features and upgrades to the platform.

  • Innovations: Continuous improvement in API offerings, SDKs, and data analytics tools to support diverse ticketing needs.


2. New Customer Insights:
  • Mesmerica: Gained new customer insights to tailor offers.

  • St. Bonaventure University: Elevated student experience through advanced ticketing solutions.


Events


No specific information on recent event launches or specific feature additions was provided beyond general platform enhancements and partnership developments.




Conclusion


vivenu stands as a pioneer in the ticketing industry, offering a hyper-flexible, API-driven platform designed to meet the evolving needs of event organizers. With significant funding, strategic expansions, and a robust suite of customizable and scalable tools, vivenu continues to empower businesses globally by providing comprehensive ticketing solutions and exceptional customer experiences.

For further information on their journey, expansions, partnerships, and upgrades, staying updated with their blog or subscribing to their newsletter is recommended.