VOX Wins is an AI-powered market insight platform dedicated to transforming how retail and eCommerce leaders and solution vendors interact. By capturing real-time, first-party data directly from senior executives, VOX Wins aims to bridge the communication gap between these stakeholders, ensuring that vendors align their offerings with the genuine preferences and priorities of industry leaders.
Key Strategic Focus
VOX Wins concentrates on delivering actionable insights through its proprietary Leader Voice Platform. This platform enables executives to access dynamic peer perspectives, vendor rankings, and industry trends, empowering informed decision-making. For vendors, it provides a web application that reveals the true preferences and priorities of leaders in eCommerce and retail, facilitating the alignment of marketing and sales strategies with leaders' needs.
Technological Platform and Innovation
At the core of VOX Wins' offerings is its AI-driven Leader Voice Platform, which captures and analyzes the dynamic priorities of retail and eCommerce leaders using a unique, first-party research methodology paired with advanced AI. This approach ensures that the insights provided are both current and relevant, allowing for immediate and practical action for both leaders and vendors.
Leadership Team
VOX Wins was founded by Avetis Ghazaryan (CEO) and Richard Denton (COO). Their leadership is complemented by a network of strategic advisors with extensive experience in retail and eCommerce:
- Kevin Hickey: Director of Consumer Engagement with experience at Electrolux and AP Moller-Maersk.
- Jason Seemann: Head of PMO, Product, and OMNI Technology, with roles at Bath & Body Works, Big Lots, A&F, Gap, and Express.
- Matt Restucci: VP of Customer Experience, having served at 1stDibs, Groupon, Shutterstock, Harri, and AOL.
- Mark McKercher: Vice President of Support & Customer Experience, with experience at Sovos, Amazon, Google, and Roku.
- Dawn Trenson: Vice President of Global Digital, with roles at Sony Music Entertainment, FILA, and INTERMIX.
- David Miller: Global CX Leader, with experience at Foot Locker Inc. and NCR.
- Chris Carroll: Director of Ecommerce, having worked at Takeya USA, Stone Brewing, and Result Current.
- Paul Usandi: Head of eCommerce/Omnichannel, with roles at Walmart, T-Mobile, ByteDance, and Terra.
- Michael Schawel: Senior Director of Ecommerce | DTC Sales, with experience at OXO, FULLBEAUTY Brands, and Sirius XM Radio Inc.
- Luis Carrillo: Customer Experience Executive, with roles at IPSY, Credit.org, and Adir International.
- Jaie Held: Senior Director of CX, with experience at Gap, Pacific Gas & Electric Co., and Microsoft.
- Jonathan Michael: Director of Ecommerce | DTC, with roles at Nature's Way, Fanatics, New Era Cap, SC Johnson, and Weber Grills.
Competitor Profile
In the realm of AI-driven market insight platforms for retail and eCommerce, VOX Wins faces competition from several key players:
- Gartner: Provides comprehensive research and advisory services across various industries, including retail and eCommerce.
- Forrester: Offers market research and analysis, focusing on the impact of technology on business and consumers.
- Nielsen: Specializes in data analytics and measurement, providing insights into consumer behavior and media consumption.
- CB Insights: Delivers market intelligence and analytics, focusing on technology trends and startups.
These competitors offer a range of services that overlap with VOX Wins' offerings, particularly in providing market insights and analytics to retail and eCommerce sectors.
Strategic Collaborations and Partnerships
VOX Wins collaborates with a network of seasoned advisors from top brands in retail and eCommerce. These advisors provide continuous guidance, ensuring that the true voice and priorities of leaders are at the heart of VOX Wins' offerings.
Operational Insights
VOX Wins differentiates itself by focusing on real-time, first-party data collection directly from senior executives. This approach ensures that the insights provided are both current and relevant, allowing for immediate and practical action for both leaders and vendors. By leveraging advanced AI and a unique research methodology, VOX Wins offers a dynamic and predictive insight platform that stands out in the market.
Strategic Opportunities and Future Directions
VOX Wins is poised to expand its influence by continuously enhancing its AI-driven platform and broadening its network of executive leaders and vendors. By maintaining a focus on real-time, first-party data and leveraging advanced AI, VOX Wins aims to further solidify its position as a leader in providing actionable market insights for the retail and eCommerce sectors.
Contact Information
- Website: VOX Wins
- LinkedIn: VOX Wins
- Twitter: VOX Wins
- Facebook: VOX Wins
- Instagram: VOX Wins
VOX Wins continues to innovate in the field of market insights, providing valuable tools and data to both executives and vendors in the retail and eCommerce industries.
