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Voyager Networks

www.voyager.net.uk link_icon

Company Research Report: Voyager Networks



Company Overview


  • Name: Voyager Networks

  • Mission: To empower business through the deployment of innovative technology solutions to deliver positive outcomes for the organization, employees, and customers.

  • Founding Year and Founders: No information is available

  • Key People:

  • Simon Salmon | Head of IT

  • Adam Huselbee | ICT Manager

  • Ian Taylor | Head of ICT

  • Derek Graham | IT Manager

  • Headquarters: No information is available

  • Number of Employees: No information is available

  • Revenue: No information is available

  • Known For: Providing managed IT services, including Enterprise Networks, Security, Collaboration, and IT Services across various sectors such as healthcare, education, social housing, commercial, and local government.


Products


Enterprise Networks


Voyager Networks designs, implements, and supports high-performance enterprise networking solutions across all business areas.
  • Access Networking:

  • Enables end-users or devices to connect to a network.

  • Focuses on security, coverage, capacity, authentication, remote access, management, scalability, compliance, QoS.

  • Wireless Network Access:

  • Provides connectivity and access to data and resources without physical cables.

  • Emphasis on security, coverage, capacity, authentication, remote access, management, scalability, compliance, QoS.

  • SD-WAN:

  • Leverages software-defined networking principles to make WANs more agile and cost-effective.

  • Core Network Infrastructure:

  • Central part of a network that facilitates data transmission and connectivity.


Collaboration


Providing solutions to integrate communication tools and services to improve efficiency and productivity.
  • IP Telephony:

  • Foundation of a business’s communication system.

  • Contact Centre:

  • Enables multi-channel customer contact fully integrated with other digital platforms.

  • Meeting Solutions:

  • Facilitate communication and cooperation among team members, both local and remote.

  • Artificial Intelligence (Chatbots):

  • Automates customer-facing areas to provide quicker, personalized service.

  • PCI Compliance:

  • Essential for organizations handling payment card transactions.

  • Performance And Quality Management:

  • Provides tools for monitoring, reporting, live dashboards, and quality management.

  • SIP Connectivity Services:

  • Replacement for traditional ISDN connections.

  • Direct Routing Solutions:

  • Direct connection between PSTN and communication platforms like Microsoft Teams.


Security


Voyager Networks specializes in network and cyber security, offering a range of security solutions.
  • Security Assessment Services:

  • Identifies vulnerabilities in network, devices, and applications.

  • Infrastructure Security:

  • Protects critical systems against physical and cyber threats.

  • Data Security:

  • Focus on protecting data in an increasingly hybrid environment.

  • Location And Identity Security:

  • Tracks objects and people and displays results on a web-based dashboard.


Services


Working with internal IT teams to provide tailored IT services.
  • IT Consultancy:

  • Includes technical consultancy, design and implementation, project management, training, system administration, infrastructure audits, health checks, wireless surveys, cloud readiness assessments, and security assessments.

  • IT Support Services:

  • Flexible support solutions and service levels tailored to business needs.

  • Managed IT Services:

  • Proactive monitoring and management of network infrastructure, security, and collaboration.

  • Remote Working Training:

  • Provides training to improve collaboration and productivity.


Recent Developments


  • December 18, 2023: Expansion of Business Development team with the appointment of Wilson Pina as a Business Development Executive.

  • November 27, 2023: Achieved Cisco Environmental Sustainability Specialization.

  • November 6, 2023: Attained DIAMOND Partner Status with KeyIVR, marking substantial contributions to mutual success.

  • October 1, 2023: Expanded partnership with Converse360 to introduce the Assist-Me Service Automation Platform.


Summary


Voyager Networks focuses on providing managed IT services and solutions across various sectors. Despite limited data on certain specifics like the number of employees or revenue, the company's collaboration, security, and enterprise network products and services are well-documented. The company continues to grow and develop its partnerships and specializations, maintaining a strong presence in innovative IT solutions.