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Wadaro

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Wadaro Solutions Ltd. Market Research Report



Company Overview


  • Name: Wadaro Solutions Ltd.

  • Mission: Wadaro is committed to improving the quality of experience delivered to mobile subscribers through innovative technological solutions.

  • Founded: Established by Robert Wakeling after a poor experience with a service provider regarding radio coverage.

  • Key People:

  • Robert Wakeling, CEO

  • David Dews, Sales Director

  • Headquarters: The Innovation Centre, Keckwick Lane, Daresbury, Warrington, Cheshire, WA4 4FS, United Kingdom.

  • Number of Employees: No information is available.

  • Revenue: No information is available.

  • Known For: Wadaro is known for providing Customer Quality of Experience (QoE) solutions for Mobile Network Operators (MNOs), Telecommunications Regulatory Agencies, and other organizations.


Products



SIMQOE


  • Description: A comprehensive portfolio of SIM and eSIM Customer Quality of Experience (QoE) solutions that analyze KPIs for insight into subscriber experience and network performance.

  • Key Features:

  • Measures Radio Access Network (RAN), Core, and Device quality.

  • Enables monitoring of normal service over a broad geography.

  • Provides network operators with insights into their service performance.

  • Offers industry-standardized SIM and eSIM functionality to capture data.


SIMGEO


  • Description: A positioning solution that allows the geo-positioning of cellular devices without relying on GPS, enhancing QoE measurement and Location-Based Services (LBS).

  • Key Features:

  • Provides Latitude, Longitude position of a device where GPS is unavailable.

  • Supports different deployment models: on-premises or managed service.


Recent Developments


  • Achievements: Awarded the prestigious Red Herring Global Award and designated as a 'Northern Powerhouse Export Champion' by the UK Government Department of Trade.

  • Partnerships: No specific new partnerships detailed, but the company emphasizes shared opportunities through partner engagement models.

  • New Features: No specific new features mentioned for existing products.

  • New Products: No new products launched are mentioned in the available data.


Notable Use Cases and Benefits


  • Customer Retention and Churn Reduction: Helps identify and resolve poor service quality to reduce customer churn.

  • Drive Test Mediation: Optimizes investment in drive testing by providing alternative service quality data.

  • IoT/M2M Management: Monitor connectivity and coverage for IoT devices, especially during roaming.

  • Customer Care Enhancement: Provides real-time and historical QoE data to improve customer service efficiency.


Subscriber Privacy


  • Committed to maintaining subscriber privacy at various levels of anonymity and full disclosure as required by legal agreements.

  • Key Practices:

  • Encryption of all SIMQOE KPIs.

  • Secure communication between platform servers.

  • Restricted data access with necessary authentication credentials.

  • Implementation of a data aging policy in consultation with customer privacy teams.


Contact Information


  • Address: The Innovation Centre, Keckwick Lane, Daresbury, Warrington, Cheshire, WA4 4FS, United Kingdom.

  • Phone: +44 1925 320 010

  • Registered Number: 12209239



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