Company Research Report: Wave 9 Managed Services Ltd

Company Overview

• Name: Wave 9 Managed Services Ltd

• Mission: To support the evolving education sector by providing safe, reliable, and cost-effective specialist IT services for primary and secondary schools, as well as academies in the UK.

• Founded: The origins trace back to 1998 with the founding of Synetrix, later forming Wave 9 in 2013 after leaving Capita.

• Founders: Mark Burton, Andy Hvass, Andy McFarlane, Lee Neely, and Matthew Davies.

• Key People:

• Andrew McFarlane: Operations and Joint Managing Director

• Lee Neely: Sales Director

• Matthew Davies: Technical Director

• Mark Burton: Finance Director

• Andy Hvass: Non-Executive Director

• Headquarters: No specific information available.

• Number of Employees: No specific information available.

• Revenue: No specific information available.

• Known For: Being one of the UK's fastest-growing education Internet Service Providers, offering specialized managed internet, web-filtering, security, and telephony services tailored for schools and academies across the UK.

Products

WaveConnect

• Description: A comprehensive broadband solution designed specifically for schools and academies, offering minimal infrastructure between users and digital resources.

• Key Features:

• Service level backed fix times.

• Optional backup connections.

• SD-WAN technologies for private WAN creation.

• Minimal infrastructure for improved performance.

WaveProtect

• Description: A suite offering advanced security features such as enterprise-class security and web filtering services.

• Key Features:

• Compliance with Keeping Children Safe in Education guidance.

• Centralized management dashboard.

• Sophos based security solutions.

• Inclusive remote access and site-to-site connectivity.

WaveTalk

• Description: Cloud-managed telephony service providing cost-effective IP telephony systems.

• Key Features:

• Free UK and mobile calls.

• Low capital outlay with inclusive call charges.

• Facilities for remote working and mobile/PC clients.

• Call recording and free soft clients for mobile/remote use.

Endpoint Security

• Description: Advanced endpoint security powered by Sophos, focusing on ransomware protection.

• Key Features:

• CryptoGuard technology for real-time encryption prevention.

• Built-in exploit mitigations for zero-day exploits.

• Synchronized Security for Sophos XGS firewall users.

Recent Developments

• Acquisitions: Wave 9 was acquired by Modern Networks and became its education division as of December 2023.

• Partnerships: Collaborated with Sophos and Edugeek to enhance online security strategies in education, named Sophos Managed Service Partner of the Year for Northern Europe.

• Innovations: Launched webinars for IT staff and leadership in education to combat online security threats effectively.

• Product Enhancements: Continuous improvements and integration in existing services such as WaveProtect with Sophos x firewall service.

Partnerships and Certifications

• Sophos:

• Sophos Platinum Partner specializing in education.

• Accreditation in Firewall and Endpoint Security.

Values and Ethics

• Experience: Over 20 years of expertise in delivering and designing enterprise-class network solutions for the education sector.

• Innovation: Emphasizes practicality in technology use, aiming for simplicity and efficiency.

• Trust and Knowledge: Earn and retain customer trust through understanding specific customer challenges and focusing on solutions that effectively meet those needs.

Contact Information

• Phone: 01785 472 200

• Email: info@wave9.co.uk

• Website: [wave9.co.uk](http://www.wave9.co.uk)