WeGoLook, LLC: Company Profile

Background

Overview

WeGoLook, LLC is a dynamic field services and inspection company headquartered in Oklahoma City, Oklahoma. Founded in 2010, the company leverages a crowdsourced workforce to provide on-demand inspections and custom tasking solutions across various industries, including automotive, real estate, heavy equipment, and more. By dispatching a network of over 45,000 independent contractors, known as "Lookers," WeGoLook enables businesses and consumers to gather and validate information efficiently and cost-effectively.

Mission and Vision

WeGoLook's mission is to empower businesses and individuals by providing timely and accurate information through a vast network of on-demand professionals. The company's vision is to revolutionize the inspection and verification process, enhancing consumer confidence and mitigating risks associated with online purchases and business transactions.

Industry Significance

Operating at the intersection of technology and the gig economy, WeGoLook has established itself as a leader in on-demand field services. Its innovative approach addresses the growing need for real-time, reliable information in sectors such as insurance, automotive, and e-commerce, positioning the company as a significant player in the inspection and verification industry.

Key Strategic Focus

Core Objectives

Expansion of Service Offerings: WeGoLook aims to broaden its range of inspection and verification services to meet the diverse needs of its clients.

Technological Advancement: The company focuses on enhancing its platform and mobile applications to improve user experience and operational efficiency.

Market Penetration: WeGoLook seeks to increase its presence in existing markets and explore new geographical regions to expand its customer base.

Areas of Specialization

Automotive Inspections: Providing detailed assessments of vehicles to assist buyers in making informed decisions.

Real Estate Inspections: Offering comprehensive evaluations of properties for potential buyers and sellers.

Heavy Equipment Verifications: Conducting thorough inspections of heavy machinery to ensure operational safety and compliance.

Custom Tasking Solutions: Delivering tailored services such as document research, item pickup and delivery, and more.

Key Technologies Utilized

Mobile Application Platform: WeGoLook's proprietary mobile app enables Lookers to collect and upload data in real time, streamlining the inspection process.

Data Security Protocols: The company employs robust security measures, including SSAE 16 Type II data security audits, to protect sensitive information.

Primary Markets Targeted

Insurance Industry: Providing rapid and reliable inspections to expedite claims processing.

Automotive Sector: Assisting buyers and sellers with vehicle assessments to ensure transaction transparency.

Real Estate Market: Offering property evaluations to facilitate informed decision-making.

E-commerce Platforms: Enhancing buyer confidence through verification services for online purchases.

Financials and Funding

Funding History

Series A Investment (2014): WeGoLook secured $1.75 million in a Series A funding round led by i2E, with participation from the Oklahoma Seed Capital Fund, OKAngel Sidecar Fund, The Seed Step Angels, and the company's founders. The capital was allocated towards technology development and scaling operations.

Additional Funding (2015): The company raised an additional $1.5 million, with contributions from i2E Inc., the Accelerate Oklahoma! Fund, the Oklahoma Seed Capital Fund, SeedStep Angels, and existing stakeholders. This funding supported nationwide enterprise customer rollouts and platform enhancements.

Acquisition by Crawford & Company (2016): In December 2016, Crawford & Company acquired an 85% majority interest in WeGoLook for $36.125 million, enabling the integration of WeGoLook's services into Crawford's global claims management solutions.

Pipeline Development

Key Pipeline Candidates

WeGoLook's pipeline includes the continuous development of its mobile application platform, expansion of service offerings, and integration of advanced data analytics to enhance service delivery and customer satisfaction.

Stages of Development

Mobile Application Enhancements: Ongoing updates to improve functionality and user experience.

Service Expansion: Introduction of new inspection categories and custom tasking solutions.

Data Analytics Integration: Implementing advanced analytics to provide clients with actionable insights.

Target Conditions and Timelines

Specific timelines for these developments are not publicly disclosed; however, the company continues to prioritize technological innovation and service diversification to meet evolving market demands.

Technological Platform and Innovation

Proprietary Technologies

Mobile Application Platform: A proprietary app that facilitates real-time data collection and reporting by Lookers.

Data Security Protocols: Robust security measures, including SSAE 16 Type II data security audits, to ensure the protection of sensitive information.

Significant Scientific Methods

Data Collection Methodologies: Standardized procedures for capturing and verifying information to maintain consistency and accuracy across inspections.

Quality Assurance Processes: Rigorous review and validation of collected data to ensure reliability and compliance with client specifications.

Leadership Team

Key Executives

Robin Smith: Co-founder and Chief Executive Officer. Robin's vision led to the creation of WeGoLook, focusing on leveraging technology to provide on-demand inspection services.

Meredith Brogan: President. Meredith oversees the company's strategic direction and operations, ensuring alignment with market needs and growth objectives.

Brian Clubb: Senior Software Architect. Brian leads the development of WeGoLook's technological infrastructure, driving innovation and platform enhancements.

Matthew Reily, MBA: Chief Technology Officer. Matthew manages the company's technology strategy, focusing on integrating advanced solutions to enhance service delivery.

Competitor Profile

Market Insights and Dynamics

The on-demand inspection and verification services market is experiencing significant growth, driven by the increasing need for real-time, reliable information across various industries. Technological advancements and the expansion of the gig economy are contributing to the proliferation of service providers in this space.

Competitor Analysis

HappyCo: Provides mobile inspection solutions for property management, focusing on real-time data collection and reporting.

Inspectcheck Mobile: Offers mobile inspection software designed to streamline the inspection process for various industries.

Record360: Specializes in asset condition reporting and inspection solutions, primarily for the equipment rental industry.

Strategic Collaborations and Partnerships

Crawford & Company Acquisition (2016): Enhanced WeGoLook's capabilities in claims management and expanded its global reach.

Duck Creek Technologies Partnership (2019): Integrated WeGoLook's services into Duck Creek's platform, providing insurers with on-demand inspection solutions.

Operational Insights

WeGoLook's strategic collaborations, particularly with Crawford & Company and Duck Creek Technologies, have significantly bolstered its market position. These partnerships have enabled the company to offer comprehensive, integrated solutions that address the evolving needs of the insurance and claims management sectors.

Strategic Opportunities and Future Directions

WeGoLook is well-positioned to capitalize on the growing demand for on-demand inspection and verification services. Future opportunities include expanding its service offerings, enhancing technological capabilities, and exploring new markets to drive growth and innovation.