Market Analysis Report: Wendy Ward Roberts & Associates, Inc.
Overview
Wendy Ward Roberts & Associates, Inc. is a prominent court reporting and litigation services firm with over 30 years of experience, located in the Dallas/Fort Worth area. Recently acquired by U.S. Legal Support, this incorporation into one of the largest national providers of litigation support services enhances their reach and capabilities.
Services Offered
The firm offers a comprehensive suite of services that include:
- Court Reporting and Transcription
- Remote Depositions and Deposition Summaries
- Record Retrieval and Medical Record Summaries
- Legal Interpreting and Document Translation Services
- Trial Graphics and Trial Presentation Technology
Acquisition by U.S. Legal Support
In May 2024, Wendy Ward Roberts & Associates was acquired by U.S. Legal Support, a Houston-based enterprise. This strategic move allows the firm to use U.S. Legal Support’s extensive digital infrastructure and nationwide office network. It grants clients access to cutting-edge litigation support services such as:
- Jury Research and Consulting
- Strategic Legal Graphics
Key Personnel
- Wendy Ward Roberts: Founder and certified shorthand reporter, committed to continuing service excellence.
- Mary Phillpott: Manager, Production, overseeing service delivery.
- Kari Tate: Court Reporter, experienced in legal documentation.
- Rachel Shrode: Office Administrator, managing administrative functions.
Industry Position and Compliance
Wendy Ward Roberts & Associates distinguishes itself as a certified woman-owned business, known for high compliance and security standards. The firm adheres to:
- SOC 2 Type II Certification
- HIPAA Compliance
- NIST Cybersecurity Framework
Strategic Insights
Through the acquisition by U.S. Legal Support, the firm is positioned to improve service delivery and market competitiveness. This strategic alignment enhances their suite of services and expands their reach within the Dallas-Fort Worth Metroplex and beyond.
Competitor Profiling
Key Competitors
1. Steno
- Headquarters: Los Angeles, CA
- Competitive Edge: Technology-driven court reporting, innovative solutions like remote depositions, and deferred payment options through proprietary technology platforms and AI-enhanced transcript services.
2. D'Amico & Associates
- Headquarters: Atlanta, GA
- Founded: 1996 by Kelly D’Amico
- Service Offerings: Comprehensive court reporting, videography, videoconferencing, real-time reporting, and full litigation support with a focus on ethical standards and green business practices.
3. Certified Court Reporting Services
- Headquarters: Houston, TX
- Service Range: Nationwide service with offerings including certified court reporters, legal videographers, and records retrieval to support complex litigation.
4. Albany Court Reporting
- Headquarters: Albany, NY
- Founded: By Roberta-Anne Schmitt
- Distinction: Independent, woman-owned agency providing qualified stenographic reporters and a range of services like legal videographers and certified interpreters.
5. Bain & Associates
- Presence: Alabama
- Operating Since: 1981
- Competitive Edge: A member of the National Network of Independent Reporters Companies, offering nationwide scheduling and comprehensive litigation support with a strong regional presence in Alabama.
These competitors present diverse challenges with different geographic reaches, technological innovations, service offerings, and operational focuses. Understanding the unique strengths of these competitors can aid Wendy Ward Roberts & Associates in crafting strategic market maneuvers and identifying unique value propositions.
