Wentworth-Douglass Hospital: Comprehensive Company Profile

Background

Overview

Wentworth-Douglass Hospital (WDH) is a not-for-profit, charitable healthcare organization located in Dover, New Hampshire. Established in 1906, WDH has been dedicated to providing compassionate care and innovative medical services to the communities of coastal Southern New Hampshire and Southern Maine. The hospital operates a 178-bed facility and is recognized for its commitment to patient-centered care.

Mission and Vision

Mission: To partner with individuals and families to attain their highest level of health.

Vision: To be the regional hub for healthcare services on the Seacoast of New Hampshire and York County, Maine, recognized for the breadth of clinical services provided, the quality of clinical outcomes, and the value of healthcare services delivered.

Key Strategic Focus

Core Objectives

WDH aims to deliver high-quality, patient-centered care by integrating advanced medical technologies and fostering collaborations with leading healthcare institutions. The hospital focuses on expanding its clinical services, enhancing patient outcomes, and maintaining a strong presence in the regional healthcare market.

Areas of Specialization

WDH offers a comprehensive range of medical services, including:

Cancer Care: Through the Mass General Cancer Center at WDH, providing medical oncology, immunotherapy, and radiation oncology treatments.

Cardiology Services: Advanced cardiac care, including interventional cardiology and electrophysiology studies.

Orthopedics and Physical Rehabilitation: Comprehensive orthopedic services and rehabilitation programs.

Pediatrics and Women's Health: Specialized care for children and women's health services.

Neurological Care: Advanced treatments for neurological conditions.

Surgical Services: Including minimally invasive procedures utilizing technologies like the da Vinci® surgical robot.

Key Technologies Utilized

WDH employs state-of-the-art medical technologies to enhance patient care, such as:

da Vinci® Surgical Robot: For minimally invasive surgeries.

ConforMIS Knee Replacement: Customized knee implants for improved outcomes.

Telemedicine Services: Including Telestroke and Acute Tele-Neurology programs in collaboration with Massachusetts General Hospital.

Primary Markets Targeted

WDH primarily serves the Seacoast region of New Hampshire and Southern Maine, focusing on providing accessible, high-quality healthcare services to these communities.

Financials and Funding

Funding History

In 2017, WDH joined the Massachusetts General Hospital family and became part of the Mass General Brigham system, enhancing its financial stability and access to resources.

Financial Performance

As of the fiscal year ending September 30, 2023, WDH reported:

Total Revenue: Approximately $1.975 billion.

Net Income: Approximately $99.4 million.

Total Discharges: 8,374.

Total Patient Days: 42,618.

These figures reflect WDH's strong financial performance and its capacity to invest in advanced medical technologies and facility expansions.

Pipeline Development

As a healthcare provider, WDH does not have a traditional product pipeline. However, the hospital continually develops and expands its clinical services and programs. Recent developments include:

Expansion of Cancer Care Services: Enhancing oncology treatments through the Mass General Cancer Center at WDH.

Introduction of Advanced Surgical Techniques: Implementing minimally invasive procedures using robotic-assisted surgery.

Telemedicine Initiatives: Expanding telehealth services to improve patient access to specialized care.

Technological Platform and Innovation

Proprietary Technologies

WDH integrates advanced medical technologies to enhance patient care, including:

da Vinci® Surgical System: Enabling precise, minimally invasive surgeries.

ConforMIS Knee Replacement: Offering patient-specific knee implants for improved outcomes.

Significant Scientific Methods

The hospital employs evidence-based clinical protocols and collaborates with Massachusetts General Hospital to implement leading-edge practices in patient care.

Leadership Team

Key Executives

Jeffrey Hughes: President & CEO.

Darin Roark: President and Chief Operating Officer.

These leaders bring extensive experience in healthcare administration and are committed to advancing WDH's mission and strategic objectives.

Leadership Changes

In 2024, Anne Jamieson was named Chair of the Wentworth-Douglass Hospital Board of Trustees, bringing her expertise to guide the hospital's strategic direction.

Competitor Profile

Market Insights and Dynamics

The healthcare market in New Hampshire is competitive, with several hospitals serving overlapping regions. Key factors influencing the market include technological advancements, patient satisfaction, and quality of care.

Competitor Analysis

WDH's primary competitors include:

Portsmouth Regional Hospital: Located approximately 11 miles from WDH, offering a range of medical services and operating as a Level II Trauma Center.

Exeter Hospital: Provides comprehensive healthcare services and is part of the Beth Israel Lahey Health system.

Catholic Medical Center: Based in Manchester, NH, offering specialized services and operating as a Level III Trauma Center.

These institutions compete with WDH in various specialties and patient services within the region.

Strategic Collaborations and Partnerships

WDH's affiliation with Massachusetts General Hospital and integration into the Mass General Brigham system have significantly enhanced its capabilities. Collaborations include:

Telestroke Program: Providing rapid stroke assessment and treatment through telemedicine.

Acute Tele-Neurology: Offering remote neurological consultations.

Cancer Genetics: Enhancing oncology services with advanced genetic counseling.

These partnerships enable WDH to offer specialized care locally, reducing the need for patients to travel for advanced treatments.

Operational Insights

WDH's strategic considerations include:

Market Position: Maintaining a strong presence in the Seacoast region by offering comprehensive and specialized services.

Competitive Advantages: Leveraging affiliations with leading healthcare institutions to provide advanced care and access to clinical trials.

Patient-Centered Approach: Focusing on patient satisfaction and quality outcomes to differentiate from competitors.

Strategic Opportunities and Future Directions

WDH's strategic roadmap includes:

Service Expansion: Introducing new specialties and enhancing existing programs to meet community needs.

Technological Integration: Investing in cutting-edge medical technologies and telehealth services.

Community Engagement: Strengthening relationships with local organizations and participating in community health initiatives.

By building on its current strengths and affiliations, WDH is well-positioned to achieve its future objectives and continue providing high-quality healthcare services.