Company Research Report: Westbrook International Ltd.
Company Overview
- Name: Westbrook International Ltd.
- Mission: Westbrook is dedicated to helping organizations transform customer engagement by delivering sophisticated and scalable Salesforce solutions, ensuring significant business growth and operational efficiency across various industries.
- Founded: Westbrook has been a Salesforce Partner since 2005.
- Key People: No information is available.
- Headquarters: Room 421 Linen Hall, 162 – 168 Regent Street, London W1B 5TE, United Kingdom.
- Number of Employees: No information is available.
- Revenue: No information is available.
- Known For: Westbrook is recognized for its expertise in Salesforce solutions, notably in transforming customer relationships through CRM, AI, cloud analytics, and enterprise resource solutions.
Products and Services
Westbrook provides a comprehensive suite of services focusing on improving customer relationships and operational efficiency using Salesforce technologies. Below are key products and solutions offered:
Salesforce CRM
- Description: Enhances customer relationship management through leading CRM solutions, bridging gaps between organizations and their customers.
- Key Features:
- Strategic tools for customer engagement and personalized service.
- Integration of customer data for meaningful insights.
AI (Artificial Intelligence)
- Description: Integrates Salesforce Einstein to offer businesses enriched customer insights and ROI maximization.
- Key Features:
- AI-powered insights for customer data handling.
- Personalized customer engagement strategies.
Cloud Analytics & Data
- Description: Leverages Salesforce Wave Analytics to convert raw data into actionable insights, facilitating informed decision-making.
- Key Features:
- Data visualization for complex datasets.
- Customizable insights for sales, service, and marketing.
CPQ (Configure, Price, Quote)
- Description: Streamlines quoting, ordering, and payment processes to reduce manual effort and errors.
- Key Features:
- Automated pricing and quote generation.
- Efficient invoice management.
Field Service
- Description: Offers cloud-based solutions for enhanced field service management, focused on efficiency and customer satisfaction.
- Key Features:
- Inventory and operations management.
- Real-time field service efficiency improvement.
Marketing CoE (Center of Excellence)
- Description: Provides innovative marketing technologies to optimize customer engagement and business outcomes.
- Key Features:
- Automated customer engagement via Salesforce Marketing Cloud.
- Enhanced visibility into marketing results.
Integrations
- Description: Customizes and integrates systems across any enterprise solution, bolstering business processes.
- Key Features:
- Seamless system integration.
- Custom application development.
Carbon Value Calculator
- Description: A tool that enables clients to measure and report their environmental impact using Salesforce CPQ, enhancing sustainability initiatives.
- Key Features:
- Simplified emissions calculation and reporting.
- Automated process for large-scale environmental data management.
Recent Developments
- Recent Developments: Westbrook continues to evolve its service offerings by integrating advanced technologies such as AI and Cloud Analytics to meet new business challenges.
- New Products Launched: No specific new product launches are mentioned.
- New Features and Partnerships: No specific information on new features or partnerships is available.
Contact Information
- Email: info@westbrook.co.uk
- Phone: +44 (0) 20 7096 2480
- Address: Room 421 Linen Hall, 162 – 168 Regent Street, London W1B 5TE, United Kingdom.
Legal Information
- Registered in England: No. 03905588
- VAT Registration: No. 750 5087 40
(Note: This report is based solely on the information extracted from provided data. Fields without adequate information are noted as such.)
