Company Research Report: Western Union Holdings, Inc.
Company Overview
Name
Western Union Holdings, Inc.
Mission of the Company
No information is available.
Date Founded and Founders
No information is available regarding the exact founding date and founders.
Key People
No information is available.
Headquarters
No information is available.
Number of Employees
No information is available.
Revenue of the Company
No information is available.
Notability
Western Union is known for its extensive money transfer services that enable the quick and reliable movement of funds across over 200 countries and territories.
Products
Money Transfer Services
Western Union offers multiple methods to send money, aiming for convenience, security, and speed:
- Send Money Online: Users can log in or sign up to send money easily and instantly.
- Mobile App: Users can send money, pay bills, check exchange rates, and start transfers via the app, with the option to pay in-store.
- In-Person Transfers: Money can be transferred from more than 50,000 agent locations across the U.S. for cash pickup worldwide within minutes.
Key Features of Each Product
Send Money Online
- Quick and convenient online money transfers.
- Track transfers using a unique MTCN (Money Transfer Control Number).
- Multiple payment methods including bank accounts, credit/debit cards, or cash in-store.
Mobile App
- Real-time tracking of money transfers.
- Quick re-sending option for frequent transactions to friends and family.
- App ratings: 4.8 (App Store) and 4.6 (Google Play Store) as of April 15, 2024.
In-Person Transfer
- Immediate cash pickup available.
- Over 50,000 agent locations enable widespread accessibility.
Recent Developments
New Products Launched
- No new products specifically launched are reported.
New Features Added to Existing Products
- No detailed information about new features added to existing products is available.
Partnerships
- No information on new partnerships is available.
Additional Information
Fraud Prevention and Awareness
Western Union emphasizes security through encryption and fraud prevention efforts. They have initiated campaigns to make their users #BeFraudSmart.
Customer Service
- Chat Support: Available for immediate assistance.
- Phone Support: Dedicated customer care numbers for online transfers (1800 325 6000) and website-related help (1877 989 3268).
- TTY Support: Available for TTY users (1800 877 8973).
Global Reach
- Western Union enables money transfers to over 200 countries and territories.
- Popular destinations include India, Mexico, Pakistan, and China.
Customer Incentives
- Referral Program: Both referrer and referred benefit with a $20 Amazon.com e-gift code upon successful referrals.
Licensing
Western Union Financial Services, Inc. and Western Union International Services, LLC are licensed as Money Transmitters by the New York State Department of Financial Services.
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© 2024 Western Union Holdings, Inc. All Rights Reserved.
