White Oak Manor-Waxhaw and Competitor Profiling Report
Company Overview
White Oak Manor-Waxhaw is a for-profit skilled nursing facility located at 700 Howie Mine Road, Waxhaw, North Carolina. As part of White Oak Management, Inc., the center accommodates 100 beds and provides a comprehensive range of health services, focusing on skilled nursing and rehabilitation. Strategically located near Novant and Carolina Hospital System satellite facilities, it offers both long-term care and short-term rehabilitation services. The facility caters to various rehabilitation needs, such as orthopedic, stroke, and cardiopulmonary rehabilitation. The healthcare team comprises Registered Nurses, Licensed Practical Nurses, and Certified Nursing Assistants, ensuring 24/7 individualized care.
Services and Specializations
White Oak Manor-Waxhaw boasts extensive rehabilitation services, including ADL Kitchen, balance and fall prevention training, case management/discharge planning, and the Accelerated Care Plus Program. Additional care options encompass speech language therapy, dysphagia therapy, and dementia care. Therapy services are available all week. The facility is accredited by Medicare and maintains a moderate affordability rating ($$). The institution's strengths include cleanliness and staff professionalism, while areas for improvement include pain management.
Management and Leadership
The leadership at White Oak Manor-Waxhaw is spearheaded by Lauren Cecil, an alumna of the College of Charleston. She began her tenure with White Oak Management as a receptionist and advanced to her current role as Administrator in 2014. Cecil has a broad professional background spanning Social Services, Independent Living, and Assisted Living across the Carolinas. Her leadership style is noted for fostering teamwork and elevated care standards, crucial to the facility’s burgeoning reputation.
Performance and Ratings
The nursing home has garnered mixed reviews on various platforms. On Medicare and care comparison platforms, it is rated as high-performing in long-term care but average in short-term rehabilitation services. Patient and caregiver surveys generally align with the positive remarks about staff and facility conditions.
The facility is also highly rated on online platforms such as SeniorCare.com with a 5-star rating based on 20 reviews, although it holds a 3.4 out of 5-star rating on Caring.com from 13 reviews.
Competitive Landscape
Top Competitors
White Oak Manor-Waxhaw faces competition from several local facilities, including:
- Pavilion Health Center at Brightmore with a score of 7.1
- Pruitthealth-Union Pointe with a score of 5.8
Major Regional Competitors
- Avamere
- Consulate Health Care
- Country Villa Service Corp.
These organizations offer similar services and are significant in defining the competitive environment in which White Oak Manor operates.
Strategic Insights
Services and Positioning
White Oak Manor-Waxhaw distinguishes itself through a blend of long-term and short-term care services, especially focusing on high-quality, compassionate care. The strategic emphasis on skilled nursing and rehabilitation allows it to meet diverse patient needs, increasing its appeal across a broader demographic spectrum.
Competitive Advantage
With high performance in long-term care and recognition as a leading facility in North Carolina, White Oak Manor holds a strong competitive position. Medicare evaluations affirm its capability in delivering quality healthcare services.
Market Opportunities
Given its long-term care strengths and above-average short-term rehabilitation performance, White Oak Manor could explore expanding its outreach in these areas. Enhancing short-term care ratings may offer strategic growth opportunities to strengthen its market position against regional competitors.
By maintaining a focus on continuously improving its services and upholding high standards, White Oak Manor-Waxhaw is poised to enhance its market share and solidify its reputation in the healthcare industry.
