Company Research Report: wi-Q Technologies
Company Overview
- Name: wi-Q Technologies
- Mission: Revolutionize the guest experience with cutting-edge digital guest engagement tools.
- Founded: 2014
- Founders: Graham Cornhill and Stuart Barnett
- Key People:
- Graham Cornhill - Co-Founder
- Stuart Barnett - Co-Founder
- Patience Tucker - CEO
- Headquarters: No information is available
- Number of Employees: No information is available
- Revenue: No information is available
- Known For:
- Being one of the first web-based mobile ordering solutions providing instant access to hospitality venues with ordering and payment capabilities via internet-enabled devices.
- Their mobile ordering platform is used by a global client base, established in 55 countries, and part of 150,000 orders per month.
- Winning numerous prestigious awards including the Hotelympia Innovation Award and The Caterer Supplier Awards.
Products
- wi-Q Dash:
- A fast setup, web-based, non-integrated mobile ordering solution providing live order management and complete control over the user experience.
- wi-Q Enterprise:
- A robust, integrated mobile ordering solution that is multi-award-winning with easy POS & PMS integration, offering fully customizable branding, and a dedicated account manager.
- wi-Q Kiosk:
- An on-site self-service kiosk solution aimed at quick-service restaurants to reduce staff costs and increase profit while supporting high order frequency.
- wi-Q Connect:
- An order management system with full systems integration to manage multiple delivery partners and POS/PMS systems, offering a seamless user interface and no delays in administration.
Key Features
- Real-time Dashboard: Provides control over customer orders, allows menu edits in real-time, manages promotions, scheduling, and item availability while offering intelligent data analysis.
- Seamless Integration: Partners with over 100 world-leading hospitality-tech providers for easy integration into venues.
- Multiple Payment Methods: Supports various payment options including Charge to Room, Tabs, and Cash, catering to international guests' needs.
Recent Developments
- New Partnerships:
- Integrated with Shiji’s Infrasys POS for an all-in-one tech solution.
- Partnered with xnPOS for integrated hotel technology solutions.
- Collaboration with Planet for a safe and fast digital order and payment experience.
- Awards:
- Wi-Q Connect won The Caterer Supplier Innovation Technology Award 2021.
- Milestones & Anniversaries:
- Celebrated its 10th anniversary in September 2024.
- Product Developments:
- Achieved certified integration with international POS software vendors and introduced new seamless integrations to elevate hotel operation experiences.
- Industry Engagements:
- Participated in global events such as ‘The Hotel Show 2017’ in Dubai alongside Epson and Vector Technologies.
This thorough and detailed report emphasizes the critical areas of wi-Q Technologies' business operation, products, and recent developments, providing a comprehensive insight into the company's market presence without supplementary commentary.