W

Wildjar

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Market Research Report: WildJar



1. Company Overview



  • Company Name: WildJar

  • Mission: WildJar aims to help businesses optimize and drive higher revenue from inbound phone leads through sophisticated call tracking and call intelligence solutions.

  • Founded: 2016

  • Founders: James O'Neill and Alberto Capponi

  • Key People:

  • James O'Neill - Co-Founder & CEO

  • Alberto Capponi - Co-Founder & CTO

  • Tim Roylett - Service Delivery Manager

  • Andy De Vita - Business Development

  • Holli Davidones - Customer Success

  • Jay Mateo - Customer Support

  • Hana Pisarcikova - Accounts

  • Chuck - Customer Support

  • Maurice - AI Engineer

  • Connie - Sys Admin

  • Frank Clemente - Enterprise Sales

  • Alberto Bukz - Front End Developer

  • Ronnie Rajendra - Advisor

  • John O'Neill - Advisor

  • Headquarters:

  • Australia: Ground Floor, Suite 2, 39 Terry Street, Rozelle, Sydney, 2039

  • United Kingdom: 64a Cumberland Street, Edinburgh, EH3 6RE

  • Number of Employees: No information is available

  • Revenue: No information is available

  • Known For: WildJar is known for its sophisticated call tracking and analytics platform, providing insights into phone leads and helping clients optimize their marketing strategies.


2. Products



  • Core Offering:

  • Call Tracking and Analytics: WildJar provides detailed insights into which media channels generate the most phone leads, contributing to the digital journey of customers.

  • Call Intelligence: This feature enhances decision-making processes by analyzing calls and providing actionable insights.

  • Integrations: Seamless integration with platforms like Google Suite, Microsoft Ads, Zapier, and more to complete customer journeys and measure ROI.

  • SMS Gateway and Marketing: Facilitates SMS marketing campaigns with advanced features like customization, automated follow-ups, and comprehensive analytics.


  • Key Features:

  • Dynamic Number Insertion: Replace phone numbers dynamically to attribute visitor phone calls with the exact keywords triggering search behavior.

  • Call Recording and Transcription: Record and transcribe calls to improve call handling and capture insights.

  • Instant Lead Notifications: Receive immediate alerts for missed or unhandled calls to save potential leads.

  • Geo-Location Mapping: Provides geographical context to caller data.

  • Advanced API and Webhooks: For comprehensive data integration and automation.


3. Recent Developments



  • Recent Recognitions: WildJar was ranked in the Deloitte Technology Fast 500™ Asia Pacific for its significant growth in the tech sector.

  • Awards: CEO James O'Neill and CTO Alberto Capponi received the Business News Australia Young Entrepreneur of the Year award for consecutive years.

  • Product Enhancements:

  • Launched "Power-Ups" such as advanced SMS notifications, call intelligence, and outbound calling features to support business growth.

  • Enhanced partnerships with firms like Moneypenny to deliver integrated solutions for accelerating sales in the automotive industry.

  • New Partnerships: Collaborated with AgencyAnalytics for deeper call intelligence analysis, integrating WildJar's capabilities with a comprehensive reporting platform for marketing agencies.


WildJar's focus on bridging the gap between digital interactions and offline conversions has made it an essential tool for businesses looking to optimize their inbound call strategies and improve marketing ROI.