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Willow Valley Communities

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Willow Valley Communities Market Research Report



Company Overview



Name, Mission of the Company


Willow Valley Communities
Mission: To inspire each person to embrace the possibilities of a life lived forward.

When was the Company Founded and by Whom


Founded in: 1984
Founders: John and Florence Thomas

Key People in the Company


Board of Directors:
  • Jill E. Gilbert, CPA - Chair

  • Gerald T. Grant - Vice Chair and Chief Executive Officer

  • Leslie (Les) W. Brant - Treasurer

  • Jane R. Barley - Secretary

  • Marvin Mashner, CPA - Assistant Treasurer

  • Elric C. Gerner - Assistant Secretary

  • Susan B. Allmond - Board Member

  • Robert A. Frick, Ed.D - Board Member

  • Betty J. Price - Board Member


Leadership Team:
  • Craig D. Thompson - President & Chief Operating Officer

  • Scott R. Summy - Chief Human Resources Officer

  • Brian T. Rutter - Chief Marketing Officer

  • Jodie R. Reinhart, CPA - Chief Financial Officer

  • Sharon A. Habanec - Senior Vice President of Culinary Services

  • Kendall Hunsicker - Senior Vice President of Healthcare Services

  • Glennda Hart - Vice President of Resident Services

  • Kristen Loose - Vice President of Healthcare Operations

  • Stacy Musser - Vice President of Resident Life

  • James Tracy - Vice President of Property Management & Services

  • Pamela Kinsey Bailey, FNP-BC - Senior Director of Health & Wellness Services

  • William (Will) J. Patch, J.D. - Senior Director of Information Technology


Where is the Company Headquartered


Headquarters: 450 Willow Valley Lakes Drive, Willow Street, PA 17584

Number of Employees


Employees: 1,600 team members

Revenue of the Company


No information is available.

What is the Company Known For


Known For: Willow Valley Communities is an award-winning, 55-plus continuing care retirement community (CCRC) providing comprehensive Type-A Lifecare, which includes long-term care without an increase in monthly service fees. The company emphasizes exceptional service, diverse amenities, and innovative approaches in senior living.

Products



What Products Do They Offer


Products:
1. Residences
  • Apartments

  • One-Story Villas

  • Two-Story Townhomes

  • New Construction at SouthPointe

  • City Living at Mosaic


High Level Description of the Product


Residences:
  • Apartments, Villas, and Townhomes: These are designed to cater to different lifestyles, offering various sizes and layouts within beautifully landscaped environments.

  • Mosaic: A 20-story high-rise offering 146 single-level residences with luxury amenities, situated in downtown Lancaster, PA.


Key Features of Each of the Products


  • Apartments: Provide diverse floor plans, convenience, and access to on-site amenities.

  • Villas: Offer spacious living with private outdoor areas and modern accommodations.

  • Townhomes: Designed for larger living spaces, typically featuring multiple stories.

  • Mosaic: Located in the heart of Lancaster City, with amenities such as a cultural center, fitness facilities, and access to local urban attractions.


Recent Developments



What Are the Recent Developments in the Company


  • New Construction: Launch of the Mosaic campus, a significant expansion featuring 146 residences in a 20-story high-rise.

  • Partnership: A strategic alliance with Acts Retirement Services, established in 2022, and later ended in 2024.


What Are the New Products Launched


  • Mosaic by Willow Valley Communities: New luxurious high-rise residence community set to open in vibrant Lancaster City.


What Are the New Features Added to the Existing Products


  • Marlin and Doris Thomas Memory Center: Announced plans for a new state-of-the-art memory center.

  • Aquatics and Fitness Centers: Continued enhancement and expansion.

  • Clubhouse and Cultural Center: Integration of new activities and technologies to enhance resident experience.


Any New Partnerships


  • Acts Retirement Services: A strategic alliance established in 2022 to further enhance retirement living offerings. However, the alliance was ended in August 2024.


This report is structured to provide an extensive overview of Willow Valley Communities, focusing on available data and significant developments in the company's products and services. This ensures prospective clients and stakeholders have a comprehensive understanding of the company's offerings and recent strategic initiatives.