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Worksmart

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WorkSmart IT Services: Company Research Report



Company Overview


  • Name: WorkSmart IT Services

  • Mission of the Company: To create an enduring organization that helps people and clients reach their full potential by making IT easy and integrating growth-focused technology strategies.

  • Founded: 2001

  • Founders: No information is available on the original founders.

  • Key People in the Company:

  • Michael Hamuka - CEO

  • Ricky Ayers - Chief Financial Officer & Interim President

  • Ron Unger - Chairman

  • Headquarters: Durham, North Carolina

  • Additional Offices: Charlotte, Greensboro, Philadelphia, Atlanta, NY metro area.

  • Number of Employees: No exact number provided.

  • Revenue: No information is available.

  • Known For: Delivering managed IT services, co-managed services, cybersecurity, data backup and recovery, IT strategy and planning, and cloud services.


Products


Managed IT Services


  • Description: Comprehensive outsourcing of IT management to optimize infrastructure and support end users.

  • Key Features: Reliable system maintenance, 24/7 support, IT strategy consultations, proactive maintenance, and flat-rate service plans.


Co-Managed IT Services (CoPilot)


  • Description: Augments existing IT teams to scale business capacities without overhauling existing support models.

  • Key Features: 24/7 help desk, cybersecurity services, proactive monitoring, IT strategy development, backup and recovery, upgrades and implementation.


Cybersecurity Services


  • Description: Provides businesses with strategies and tools to mitigate cyber risks including threat detection and response services.

  • Key Features: Security awareness training, threat blocking, managed detection and response, robust backup and recovery solutions.


Data Backup and Recovery


  • Description: Solutions designed to protect data across multiple environments and ensure continuity during failures.

  • Key Features: Server data protection (DataVault), cloud-based solutions (DataSafe, Office 365 Backup), disaster recovery management.


IT Strategy and Planning


  • Description: Aligns IT investments with business goals to drive productivity and innovation.

  • Key Features: Regular IT strategy meetings, comprehensive planning for IT advancements, project support.


Cloud Services


  • Description: Enables businesses to leverage cloud technology for increased flexibility and productivity.

  • Key Features: Hosted email, secure collaborations through Microsoft Teams, infrastructure solutions with Azure, cloud-based backup.


Microsoft 365 Services


  • Description: Ensures maximization of Microsoft 365 capabilities for business efficiency and security.

  • Key Features: Migration and implementation, ongoing management, Microsoft Teams integration, hosted file sharing, layered security solutions.


Recent Developments


  • New Leadership: Michael Hamuka was appointed as the new CEO. His experience in strategic growth and transformation will lead WorkSmart into a future focused on technology innovation and client satisfaction.

  • Key Tech Integrations: WorkSmart partners with BigLeaf for SDWAN solutions, enhancing internet connectivity reliability and efficiency.

  • Product Enhancements: Introduction of Office 365 Copilot, leveraging AI for productivity across Microsoft 365 apps like Word, Excel, Outlook, and Teams.

  • Webinars and Educational Resources: Hosted webinars on IT security, strategic planning, and Microsoft journey transformation to enhance client engagement and knowledge.


Additional Information


  • Affiliations: Member of the North Carolina Technology Association (NCTA), IT Nation Evolve, Durham Chamber of Commerce.

  • Awards & Recognition:

  • Channel Futures MSP 501 2024 Winner

  • Named Best Places to Work by various business journals in Atlanta, Charlotte, Triangle

  • Consistent recognition in the Inc. 5000 list for fastest-growing companies.


This data offers a comprehensive look into WorkSmart IT Services, illustrating their market presence, service offerings, and notable recent progressions as they aim to enhance client technology strategies.