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Workstep

www.workstep.com link_icon

Company Research Report: WorkStep



Company Overview



  • Name: WorkStep

  • Mission: Make the frontline a better place to work.

  • Founded: 2017

  • Founders: Dan Johnston and Justin Butler

  • Key People:

  • Dan Johnston, Co-Founder & CEO

  • Justin Butler, Co-Founder & CTO

  • Julia Joggerst, COO

  • Zoe Morin, VP of Marketing

  • Headquarters: No information is available.

  • Number of Employees: No information is available.

  • Revenue: No information is available.

  • Known For: WorkStep is known for being a leading employee engagement platform for the frontline, helping organizations reduce turnover, increase productivity, and engage the hourly workforce.


Products



Employee Engagement Platform


  • Description: WorkStep offers a comprehensive solution that bridges HR and Operations to aid in reducing turnover and enhancing productivity. The platform is designed to create a more resilient workforce through tailored engagement journeys and real-time actionable insights.

  • Key Features:

  • Hyper-Personalized Engagements: Surveys and insights tailored to employees’ unique experiences.

  • AI-Powered Analytics: Provides predictive analytics and actionable insights in real-time.

  • Communication Tools: Facilitates confidential and bi-directional communication between leaders and frontline employees.

  • Action Planning: Includes automatic alerts, suggested actions, and impact tracking for leaders to take immediate measures.

  • Listening Tools: Comprehensive suite designed to help HR and Operations leaders identify workforce challenges.


Listening Tools


  • Description: A suite of employee listening tools that identifies and addresses risks and opportunities in frontline operations.

  • Key Features:

  • Milestone Surveys: Collects real-time feedback at key moments in the employee journey.

  • Science-Backed Questions: Designed for high response rates and relevant themes such as safety and productivity.


Analytics Suite


  • Description: AI-powered analytics providing insights to help HR and Operations leaders transition from insight to action.

  • Key Features:

  • AI Insights and Analysis: Surfaces urgent and relevant workforce trends, supports decision-making.

  • Customizable Reports: Pre-built standard reports, native report builder, and predictive analytics.


Communication Tools


  • Description: Tools designed to bridge the gap between frontline staff and decision-makers to enhance connectivity.

  • Key Features:

  • Confidential communication: Supports one-way replies and comment conversations with templates to guide leaders in interactions.

  • Broadcast Messaging: Enables segmented communications, message scheduling, and analytics.


AI-Powered Solutions


  • Description: AI-powered tools to enhance feedback, generate insights, and take impactful action.

  • Key Features:

  • AI Prompts: Enhances the actionability of vague feedback responses.

  • AI-Generated Insights: Automatic insights and analyses to guide leaders.


Recent Developments



  • Recent Developments: No specific recent developments are available.

  • New Products Launched: No information is available.

  • New Features Added: No information is available.

  • New Partnerships: No information is available.


This structured report highlights the key aspects of WorkStep as gleaned from the detailed information provided, focusing on the company's mission, products, and leadership. No specific recent developments, partnerships, or financial data have been made available in the provided information.