Writer Information - Comprehensive Analysis Report

Summary

Writer Information, a division of Writer Corporation founded in 1987 and based in Mumbai, is India's largest information management company, experiencing rapid growth in Asia. It focuses on providing comprehensive services, including digitization, banking, financial, and transformation solutions. The company manages the entire lifecycle of data, offering Enterprise Content Management, Business Process Services, Secure Storage Services, Cloud and Data Services, and Digital Solutions to over 3000 customers across India.

1. Strategic Focus & Objectives

Core Objectives

Writer Information aims to manage data efficiently and sustainably by processing, storing, securing, and analyzing it. The company focuses on offering intelligent technology solutions and growth strategies to help data-driven businesses scale and evolve.

Specialization Areas

The company specializes in transforming traditional brick and mortar operations into "phygital" enterprises. Its expertise includes technology-driven BPO services, Cloud Managed services, and Hyper Automated content services platforms.

Target Markets

Writer Information serves over 3000 corporate clients in India, addressing their diverse information management requirements.

2. Financial Overview

Funding History

Writer Information is a funded company. As of March 31, 2024, the company reported revenue of $134 million (₹1,110Cr). The estimated annual revenue is $83.1 million. Anahita Desai and one other are angel investors in the company.

3. Product Pipeline

Key Products/Services

Writer Information delivers services throughout the entire data lifecycle, including Enterprise Content Management, Business Process Services, Secure Storage Services, Cloud and Data Services, and Digital Solutions, customizing these offerings to fit over 3000 clients' unique needs across India.

4. Technology & Innovation

Technology Stack

Writer Information offers secure data solutions with technology-driven capabilities, including mobility capture and ICR/OCR enablement.

Proprietary technologies:
Mobility Capture
Data Upload/Download
ICR / OCR Enablement
SMS / E-mail Alerts
Administrator Rights
Image Repository
Dynamic MIS
Master Driven
Cloud Storing & Computing
Audit Trail
Inward Module
QC Enable

5. Leadership & Management

Executive Team

Satyamohan Yanambaka: CEO of Writer Information, responsible for business strategy and overall organizational performance, successfully transitioning the company into a multi-services digital enterprise.
Garfield de Souza: Managing Director of Writer Business Services, playing a crucial role in globalizing the Group's operations and serving on all Writer Corporation's Boards.
Dayle de Souza: Managing Director, leading the Relocation, Information Management and Cash Management businesses and overseeing Group functions such as Finance, HR, IT, Compliance, Brand, and Centre of Excellence (COE).
Gavin de Souza: Managing Director of Writer Realty, spearheading the acquisition and development of various Realty projects of the group.
Yazdi Desai: Joint Managing Director of Writer Corporation, involved in all areas of the Writer Group, a Trustee of Kripa Foundation, and Chairman of the Bombay Parsi Panchayat.
Rakesh Shinde: Assistant Manager - IT
Ashish Ahire: IT Manager
* Chidanand Anand Vaddapalli Pmp: Business Unit Head - Digital transformation and Assisted sales competency

6. Competitive Analysis

Major Competitors

Writer Information competes with companies such as Quess, Datamatics, and Genpact, alongside Emergys Software Private Limited, Boston Software Systems, and Change Healthcare.

7. Market Analysis

Market Overview

Writer Information is a leader in information management, serving over 3000 active corporate clients. The company manages approximately 1.5 billion customer files and handles around 12 million monthly transactions. The company operates out of 18 cities and 3 countries and maintains approximately 6 million sq. ft of storage space.

8. Operational Insights

Writer Information has evolved into a multi-services ITeS setup (Information Technology Enabled Services), providing specialized KPO (Knowledge Process Outsourcing), Cloud, Hyper Automation, and process transformation services.

9. Future Outlook

Strategic Roadmap

Writer Information plans to invest in setting up a 10 MW Data Centre in Mahape, Navi Mumbai. The company is developing analytics solutions for its customers, anticipating that analytics offerings will contribute approximately 20% to the bottom line in the coming years.