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WRS Systems: Company Market Research Report



Company Overview


  • Name: WRS Systems

  • Mission: To delight clients and enhance the customer experience through reliable, innovative Epos solutions.

  • Founded: 2003

  • Founders: David Jackson and Chris Jackson

  • Key People:

  • David Jackson (CEO)

  • Chris Jackson (CTO)

  • Sophie Jackson (COO)

  • Headquarters: Isle of Wight, UK

  • Number of Employees: 68 (at head office)

  • Revenue: No information is available

  • Industry Recognition: Known for providing industry-leading, secure Epos solutions to the hospitality, retail, sport, travel, and education sectors across the UK, Europe, and beyond.


Products


  • Epos Solutions:

  • Provides bespoke Epos solutions tailored for industries like hospitality, retail, education, and sports, focusing on adaptability and reliability.


  • Self-Service Kiosks:

  • Description: Digital interfaces for ordering food.

  • Key Features: Customisable screen sizes, free-standing, countertop, or wall-mounted.


  • Oxhoo EVOQ:

  • Description: An Epos terminal with innovative design and performance features.

  • Key Features: Intel Kaby Lake processors, USB Type C and Fedp ports, removable and deportable central unit.


  • Oxhoo ONIX:

  • Description: 15.1” multi-touch capacitive screen.

  • Key Features: Adaptable to challenging environments with stand/mast configurations.


  • Oxhoo MOOV:

  • Description: Hybrid Epos terminal/tablet with WiFi.

  • Key Features: Mobile use capability for enhanced customer interaction.


  • Surface Go:

  • Description: Ultra-portable device offering both tablet flexibility and laptop performance.

  • Key Features: Built-in adjustable kickstand.


  • Oxhoo Scanners:

  • Description: Barcode scanners for 1D and 2D barcodes.

  • Key Features: Desk and handheld options providing user flexibility.


Recent Developments


  • Awards:

  • Won the ‘Best of Business Awards 2024’ by Business Reporter magazine.

  • Finalist in the Lloyds Bank British Business Excellence Awards in two categories: Customer Loyalty and Family Business of the Year.


  • Technological Advancements:

  • Recognised for its commitment to advancing operational efficiency through Epos solutions.

  • Continuous evolution of customer journey and reporting capabilities, providing real-time data on sales and inventory levels.


  • Sustainability Efforts:

  • Installation of 126 solar panels at the headquarters.

  • Transition of company vehicles to electric to reduce emissions.


  • Partnerships:

  • Collaboration with leading hardware manufacturer, Oxhoo, for the latest Epos technology.


  • Community Initiatives:

  • Actively engaged in charity events and community support, including fundraising and charitable donations.


  • Recent Installations:

  • Successfully installed 750 Epos systems across 74 sites for itsu.

  • Installed Epos systems in uplifted Costa Coffee stores in Plymouth and Dorchester.


  • Support Infrastructure:

  • UK-based support desk with over 25 trained technicians operating 7 days a week.


Conclusion


WRS Systems stands as a leader in the Epos industry, marked by their commitment to innovation, customer service, and sustainable business practices. Their array of products and recent developments demonstrate an ongoing dedication to enhancing client experiences across multiple sectors.




Note: Some fields contain "No information is available" where specific data was not found in the provided information.