Xclusive Services Company Profile

Background

Overview

Founded in 2002, Xclusive Services is a premier provider of staffing solutions, specializing in the hospitality industry. With a mission to positively impact the lives of those they serve, the company emphasizes excellence, effective communication, and innovation. Operating across 19 states and 33 metropolitan markets, Xclusive Services caters to over 700 premier hotels, resorts, event stadiums, and casinos. Their services extend to educational institutions, sporting venues, and other sectors requiring short-term positions or total outsourcing of departments such as housekeeping, janitorial, kitchen, restaurant & bar, and laundry.

Key Strategic Focus

Core Objectives and Specializations

Xclusive Services is dedicated to delivering flexible staffing solutions tailored to the unique needs of the hospitality sector. Their strategic focus includes:

• Acquiring New Clients: Expanding their client base within existing markets.

• Enhancing Client Support: Providing comprehensive staffing support to current customers.

• Diversifying Services: Entering new verticals within existing markets to broaden service offerings.

The company leverages a robust local network to recruit personnel who align with clients' specific requirements, ensuring a match in skills, attitude, and personality.

Financials and Funding

Ownership and Investment

On February 1, 2020, Xclusive Services was acquired by Transition Capital Partners, a private investment firm specializing in leveraged recapitalizations of entrepreneurial service-based businesses. This acquisition marked Transition Capital Partners' first transaction in the staffing sector and in Colorado.

Leadership Team

Executive Profiles

• Nicole Beall, Chief Executive Officer: Appointed in June 2024, Nicole brings over 20 years of experience from Cintas Corporation, where she led multiple business units, including account management, training, sales, and procurement. She holds a BA in Management and Marketing from the University of Tennessee and an MBA from The Ohio State University.

• Britt Goldman, CPA, Chief Financial Officer: Serving as CFO since February 2021, Britt leads accounting, payroll, billing, compliance, and technology. A Certified Public Accountant, he has held roles at PricewaterhouseCoopers, Accruit, and General Electric’s divisions. He earned his BA and MS in Accounting from Texas Tech University.

• Karla Dougherty, Chief Customer Officer: Joining in February 2025, Karla brings 20 years of staffing industry experience, including a tenure at Hospitality Staffing Solutions, where she contributed to its growth into the largest hospitality staffing provider. She is a graduate of Florida International University.

• Jim White, Senior Vice President of Service: With 27 years in hospitality staffing, Jim joined Xclusive Services in December 2024. He has held executive positions at Adecco Technical Staffing, MANPOWER, Nesco Resource, and Hospitality Staffing Solutions. Jim studied Mechanical Drafting at Denver Institute of Technology.

• Deidre Lewis, Vice President of Human Resources: Deidre has 27 years of experience in operations and human resources within the health and fitness, hospitality, and staffing industries. She has been with Xclusive Services since 2012, leading all aspects of the employee life cycle. Deidre studied Sports Management at the University of Windsor.

• Sherry Shibly, Chief of Staff: With 19 years of executive and personal management experience, Sherry joined Xclusive Services in July 2024. She has held roles at Bed Bath and Beyond, talentReef, AgentSync, and Tallgrass Energy. Sherry studied Musical Theatre Performance at the American Musical and Dramatic Academy at Lincoln Center in New York.

• Jason Nutile, Director of Marketing: Bringing over 20 years of media industry experience, Jason joined Xclusive Services to drive hyper-localized marketing strategies and explore opportunities beyond hospitality. He is a graduate of Ithaca College and the Second City Improvisational Conservatory.

Leadership Changes

In December 2024, Xclusive Services announced an expanded leadership team to drive innovation and growth. This included the appointments of Nicole Beall as CEO, Jim White as SVP of Service, and Jason Nutile as Director of Marketing. Additionally, regional directors were appointed to empower localized decision-making:

• Eastern Region: Yuritza Malloch (Service Director), Ronnie Montoya (Sales Director)

• Southern Region: Jessica Espinoza (Service Director), Jose Saldana (Sales Director)

• Western Region: Jose Laura (Service Director), Nolan Tatum (Sales Director)

Competitor Profile

Market Insights and Dynamics

The hospitality staffing industry is characterized by a growing demand for flexible and reliable staffing solutions. As the hospitality sector continues to expand, companies like Xclusive Services play a crucial role in providing skilled personnel to meet fluctuating demands.

Competitor Analysis

Key competitors in the hospitality staffing sector include:

• Hospitality Staffing Solutions (HSS): A leading provider of hospitality staffing services, offering a range of solutions including housekeeping, food and beverage, and event staffing.

• LGC Hospitality: Specializes in providing temporary and permanent staffing solutions to the hospitality industry, focusing on positions such as servers, bartenders, and cooks.

• Staff Pro: Offers event staffing services for various venues, including stadiums, convention centers, and concert halls.

These competitors focus on delivering quality staffing solutions tailored to the hospitality industry's unique needs.

Strategic Collaborations and Partnerships

Xclusive Services has established long-standing partnerships with over 1,000 properties across 19 states and 33 cities. These collaborations include leading national hospitality brands, demonstrating the company's commitment to excellence and reliability in staffing solutions.

Operational Insights

Xclusive Services differentiates itself through:

• Unmatched Compliance and Safety: Ensuring all team members undergo rigorous background checks and receive comprehensive training.

• National Reach with Localized Support: Combining a broad geographic presence with dedicated local managers to provide personalized service.

• Employee Engagement and Recognition: Fostering a culture that values and recognizes the contributions of its team members.

These operational strategies position Xclusive Services as a trusted partner in the hospitality staffing industry.

Strategic Opportunities and Future Directions

Looking ahead, Xclusive Services aims to:

• Expand Market Reach: Acquire new hospitality clients in existing markets.

• Enhance Service Offerings: Provide additional staffing support to current customers.

• Diversify into New Verticals: Enter new sectors within existing markets to broaden service capabilities.

By leveraging its strong leadership team and commitment to excellence, Xclusive Services is well-positioned to achieve these strategic objectives.

Contact Information

Website: Xclusive Services Official Website

LinkedIn: Xclusive Services LinkedIn Profile

Headquarters: Westminster, Colorado, United States