Yooralla Company Research Report



Company Overview



Name and Mission


  • Name: Yooralla

  • Mission: To support people with disability to live the life they choose.


Foundation and Founders


  • Founded: No information is available

  • Founders: No information is available


Key People


  • Board Chair: Jennifer Williams - AM

  • Deputy Chair: John Brown

  • Chief Executive Officer: Terry Symonds

  • Chief Operating Officer: Melissa Cofre

  • Chief Experience Officer (CXO): Matt Warren

  • Chief Information Officer: Craig Tucker

  • Executive Director, Quality, Strategy and Risk: Brooke Treacher

  • Chief Development Officer (CDO): Elouise Holmes

  • Acting Chief Financial Officer: Jenny Zahara

  • Chief People Officer: Di Francois


Headquarters


  • Headquarters: Melbourne, Victoria, Australia


Number of Employees


  • Employees: 2,000+ staff


Revenue


  • Revenue: No information is available


Recognition


  • Known For: Being Victoria’s most established and recognized for-purpose disability service provider.


Products



Service Offerings


Yooralla offers a wide range of disability support services which include:
  • Accommodation and Residential Supports

  • Specialist accommodations for people with complex health conditions, employment, and training.

  • Community Services

  • Includes local support to enhance the quality of life for people with disabilities.

  • Therapies and Assistive Technologies

  • Various therapies and assistive technologies to help clients achieve their goals.

  • NDIS Support

  • Helping clients understand and navigate the National Disability Insurance Scheme (NDIS).


Key Features


  • Daily Living Assistance

  • Support to enhance independence and quality of everyday life.

  • Employment Pathways

  • Programs aimed at creating employment opportunities for people with disability.

  • Accommodation Options

  • Providing long and short-term accommodation based on client needs.

  • Support Coordination

  • Assistance with understanding and accessing NDIS services.


Recent Developments



Recent Developments and Initiatives


  • New Panel Formation:

  • Sept 2, 2024: Formation of Yooralla’s Lived Experience Advisory Panel (LEAP) to share knowledge and experiences to improve organizational culture.


  • Speech Pathology Initiatives:

  • Aug 28, 2024: Celebrations and accolades for speech pathologists during Speech Pathology Week. Highlighted their role in enhancing communication skills for clients.


  • New Modern Living Accommodation:

  • Featured vacancy: Modern luxury apartments in the heart of Dandenong, designed with cutting-edge features and overnight concierge support.


New Product Launches


  • Support Coordination and Understanding NDIS Plans:

  • New resources and guidance aimed at helping clients to understand support coordination under the NDIS.


New Partnerships


  • Research Collaboration:

  • Collaborative efforts with RMIT University’s Workforce Innovation and Development Institute and Able Australia on a project regarding the retention of Disability Support Workers.


Additional Information



Values


  • Core Values:

  • Person-first Focus: Prioritizing the needs and goals of people with disabilities.

  • Team Collaboration: Emphasizing teamwork to achieve better outcomes.

  • Empowerment: Encouraging clients to speak up and ensure their voices are heard.


Research and Strategic Goals


  • Research Priorities:

  • Workforce enhancements, inclusive service models, healthcare interface, and employment for people with disability.

  • Strategic Plan (2021-24):

  • Engagement with customers, extending leading-edge technology, nurturing workforce, and ensuring financial sustainability.


Philanthropy


  • Yooralla Foundation:

  • Established in 2021 to manage all donations, philanthropic gifts, and funding aimed at advancing the organization’s purpose.

  • Foundation Committee: Includes current board directors, CEO, and philanthropy professionals guiding the growth and usage of foundation funds.


Annual Reports


  • Detailed annual reports highlighting activities and financial performance are available for each financial year from 2012/13 to 2022/23.


Community Involvement


  • Acknowledgement of Country:

  • Yooralla honors the cultural and spiritual relationships of Australian Aboriginal and Torres Strait Islands peoples to the land, waters, and seas.


This structured, detailed report gives an in-depth look into Yooralla’s operations, products, recent developments, and key organizational information.