ZI

Zcom Systems Group Inc.

www.zcomsystems.com link_icon

ZCOM Systems Group Inc. - Company Market Research Report



Company Overview



  • Name: ZCOM Systems Group Inc.

  • Mission: "We make IT happen." ZCOM aims to map IT solutions to business problems and opportunities, implementing them swiftly and effectively.

  • Founded by: Zarar Rana and team, with a strong legacy in the telecommunications field; specific founding date not provided.

  • Key People:

  • Zarar Rana (CEO & Founder): Over 30 years of experience in the telecom industry.

  • Nadeem Abbasi (Chief Technology Officer): 24 years of IT industry experience, with roles in telecom and other sectors.

  • Jameel Chaudhary (VP, Global Solutions and Services): Over 20 years of experience in delivering OSS/BSS solutions.

  • Noman Nadeem (Chief Financial Officer): Over 20 years of experience in IT & Business Management.

  • Robert Emery (Advisor): Over 25 years in Product Management, R&D, and Professional Services.

  • Marcy Deras (Director, HR and Operations): Over 14 years of experience in HR and management.


  • Headquartered: No specific location provided.

  • Number of Employees: Information not provided.

  • Revenue: No specific revenue information provided.

  • Known for: Leading solutions in OSS/BSS, Catalog Driven Order Management, and strong history in telecom industry transformation.


Products



Products Offered



1. Catalog Driven OSS/BSS Solutions
  • Description: Centralized solution integrating service fulfillment and assurance across the Order, Revenue, and Billing Management sectors.

  • Key Features:

  • Faster time to market.

  • Improved customer satisfaction.

  • Reduced operations costs.

  • Improved competitiveness.


2. Agile IoT Solutions
  • Description: Provides IT infrastructure changes to accommodate IoT demands.

  • Key Features:

  • Guiding businesses through IoT integration.

  • Prototyping and implementing meaningful IoT solutions.


3. Agile ERP Solutions
  • Description: ERP systems that combine best practices with customizability.

  • Key Features:

  • Allows process refinement and adaptation.

  • Partnership with Kloudville for cloud-based solutions.


4. Agile CRM Solutions
  • Description: CRM solutions for customer acquisition, service, and retention.

  • Key Features:

  • Balances functionality with customization and cost.

  • Partnerships for CRM implementation across various industries.


Additional Solutions:


  • Order Management: Industry-leading software for order orchestration and fulfillment.

  • Revenue and Billing Management: Real-time solutions for revenue management integrated within the OSS/BSS.

  • Customer Management: Solutions supporting CRM processes.

  • Business Management (ERP): ERP solution balancing functionality and cost, in partnership with Kloudville.


Recent Developments



  • New Products and Features: No specific new product launches or feature updates mentioned.

  • New Partnerships: Continues to partner with Kloudville for CRM and ERP solutions.

  • Recent Company Evolutions:

  • Strong focus on system integration and IT outsourcing across telecommunications.

  • Expansion into IoT and cloud-based ERP/CRM domains.


Historical Context



  • Legacy Inclusions:

  • ConceptWave Software, acquired by Ericsson in 2012.

  • Objectel Software, now under Oracle Corp.


  • Key Milestones:

  • 1995: Objectel founded.

  • 2000: ConceptWave founded.

  • 2012: ConceptWave sold to Ericsson.

  • 2014-2017: Expanded partnership and role as a global integrator for ConceptWave solutions.


Conclusion



ZCOM Systems Group Inc. is a leader in OSS/BSS solutions, particularly for telecommunication industries, emphasizing a unique catalog-driven approach. The company's expertise is recognized through their legacy systems, still in use after decades, demonstrating their capability to deliver long-lasting solutions tailored to evolving digital landscapes.