Zenith American Solutions: Company Market Research Report
Company Overview
Name
Zenith American Solutions, Inc.
Mission
Zenith is dedicated to administering the hard-earned benefits of America's Workforce with unwavering compassion. The company is committed to empowering individuals to lead secure, productive, and healthy lives.
Founded
Zenith has an 80-year legacy of skillfully managing Taft-Hartley benefit plan administration.
Key People
- Kim Fiori: President and Chief Executive Officer
- Susan Paul: Chief Operations Officer
- Roberto Hormazabal: Chief Client Relations and Business Development Officer
- Tom Sciuto: Chief Marketing Strategy & Community Labor Officer
- Michele Rivas: Chief Legal Officer
- Patrick Horne: Executive Vice President, Chief Information Officer
- Kevin MacCormack: Chief Financial Officer
Headquarters
No information is available.
Number of Employees
1750+ benefit professionals across 42 regional offices, plus many satellite offices throughout the country.
Revenue
No information is available.
Notable Aspects
Zenith is recognized for pioneering excellence in third-party benefits administration, seamlessly navigating the complexities of employee benefit plans with a combination of tradition and innovation.
Products
Core Services
1. Health and Welfare Administration: Simplifies health and retirement plan administration.
2. Customer Care: Attentive support with state-of-the-art resources ensuring personalized service.
3. Claims Services: Integrated claims administration providing cohesive benefits.
4. Medical Reimbursement: Streamlined reimbursement services across medical, RX, dental, and vision programs.
5. Contribution Accounting: Utilizes advanced technology for accurate record allocation.
6. Financial Administration: Unique financial accounting and regulatory reporting services necessary for compliant fund administration.
7. Retirement Plan Processing: Comprehensive services tailored for pension plans.
8. Eligibility, Enrollment, COBRA: Simplified processes for enrollment and offboarding.
9. Privacy and Security Compliance: Ensures data protection and security compliance.
Ancillary Services
1. Claims Cost Containment: Comprehensive cost-lowering solutions.
2. Payment Solutions: Fast and reliable payment delivery solutions.
3. Consumer-Driven Health Plan: Support and management for healthcare accounts.
4. Dependent Audit: Verifying dependent eligibility to identify cost-saving opportunities.
5. Telehealth: 24/7 non-emergency care access.
6. Musculoskeletal Services: Comprehensive support for MSK issues and chronic pain.
7. Expert Medical Opinion: Access to personalized care with leading medical professionals.
8. Price Comparison Tool: Simplifying healthcare spending with transparency.
Recent Developments
Recent Developments in the Company
- Project Management Team: Ensures smooth client transitions with on-time and precise implementations.
New Products Launched
- Employer Edge™ and MyEmployer Edge (Aug 2024): Online platforms designed to simplify contribution reporting, manage remittance information, and monitor employee data in real-time.
New Features and Partnerships
- SOC1 and SOC2 Update (Jan 2024): Successfully audited to enhance security.
- Two-Factor Authentication Update (Feb 2024): Further security enhancements implemented.
- New Board Member (Jul 2024): Debbie Rittenour was appointed to Zenith’s Board of Directors.
New Features
- Retirement Benefits Enhancement: Advancements to pension application capabilities highlighting Ben Halmers, VP of Retirement Benefits (Jun 2024).
In conclusion, Zenith American Solutions continues to uphold its legacy of expertise and innovation in benefits administration by providing a broad array of core and ancillary services, focusing on enhancing security, client satisfaction, and operational efficiency.
