ZeroTek Company Profile

Background

ZeroTek, established in 2016, is a privately held company specializing in providing managed service providers (MSPs) with a secure identity access and business management platform. The company's mission is to empower MSPs to succeed in the era of cloud and Software as a Service (SaaS) by offering advanced identity and access management (IAM) solutions. ZeroTek integrates Okta's enterprise-class IAM technology with proprietary multitenant management capabilities, enabling MSPs to deliver robust security services to small and medium-sized business (SMB) customers.

Key Strategic Focus

ZeroTek's strategic focus centers on:

• Empowering MSPs: Facilitating MSPs to resell, deploy, and manage Okta's IAM solutions efficiently.

• Multitenant Management: Providing a platform that allows MSPs to oversee multiple SMB clients through a single dashboard.

• Scalable Pricing: Offering a pay-as-you-go pricing model to accommodate the varying needs of MSPs and their clients.

• Comprehensive Support: Delivering extensive training and support to ensure successful implementation and management of IAM services.

Financials and Funding

ZeroTek has achieved profitability and is employee-owned, indicating a stable financial foundation. The company has received backing from Invest Ottawa, an accelerator/incubator, which has supported its growth and development.

Technological Platform and Innovation

ZeroTek's platform is distinguished by:

• Integration with Okta: Leveraging Okta's leading IAM technology to provide secure and seamless access management.

• Proprietary Multitenant Capabilities: Enabling MSPs to manage multiple clients efficiently through a unified interface.

• Secure Infrastructure: Utilizing Microsoft Azure for its cloud-computing platform, ensuring data security, scalability, and availability.

Leadership Team

• Peter Sandiford – CEO: With decades of experience in technology innovation for the SMB market, Peter has held leadership roles in various companies, including Level Platforms, a global provider of SaaS RMM software for MSPs. He founded ZeroTek in 2016 to address the evolving needs of MSPs.

• Neil Arsenault – CTO: Neil joined Level Platforms in 2005, progressing through roles in systems engineering and cloud application development. As a co-founder of ZeroTek, he leads the technological development and innovation of the company's platform.

Competitor Profile

Market Insights and Dynamics

The IAM market is experiencing significant growth, driven by the increasing adoption of cloud services and the need for secure access management solutions. MSPs are seeking robust platforms to manage identity and access for their diverse client bases, creating opportunities for companies like ZeroTek.

Competitor Analysis

Key competitors in the IAM space include:

• Augmentt: Offers SaaS management solutions for MSPs, focusing on application discovery, usage, and security.

• SaasyCloud: Provides cloud-based IAM solutions tailored for MSPs, emphasizing ease of deployment and management.

• RJR Innovations: Specializes in IT service management and security solutions, offering IAM services as part of their portfolio.

Strategic Collaborations and Partnerships

ZeroTek's collaboration with Okta is central to its value proposition, enabling the delivery of enterprise-class IAM solutions to MSPs. This partnership enhances ZeroTek's platform capabilities and market reach.

Operational Insights

ZeroTek differentiates itself through:

• MSP-Centric Approach: Tailoring its platform to meet the specific needs of MSPs managing multiple SMB clients.

• Comprehensive Support: Offering extensive training and responsive support to ensure successful deployment and management of IAM services.

• Flexible Pricing: Implementing a pay-as-you-go model that aligns with the financial structures of MSPs and their clients.

Strategic Opportunities and Future Directions

ZeroTek is positioned to capitalize on the growing demand for secure IAM solutions among MSPs. Future directions include:

• Platform Enhancements: Continuously improving the platform's features and capabilities to address emerging security challenges.

• Market Expansion: Extending services to a broader range of MSPs and exploring new geographic markets.

• Innovation: Investing in research and development to stay ahead of industry trends and technological advancements.

Contact Information

For more information, visit ZeroTek's official website.