Z

Zoho

www.zoho.com link_icon

Zoho Corporation Pvt. Ltd. - Market Research Report





Company Overview



General Information


1. Name: Zoho Corporation Pvt. Ltd.
2. Mission: "Your life's work, powered by our life's work."
3. Founded: 1996
4. Founders: Sridhar Vembu, Tony Thomas
5. Key People:
  • Sridhar Vembu: CEO

  • Vijayakumar Sadagopan: Director of Product Management

  • Srimathy Lakshmikanthan: Product Manager

  • Vijaykumar Rajendran: Head of Zoho for Healthcare

  • Ramya Anantha Subramanian: User Education Manager

  • Ashok Ramamoorthy: Senior Product Manager

  • Shyamala Ramesh: Program Manager


6. Headquarters: Chennai, Tamil Nadu, India
7. Number of Employees: 10,000+
8. Revenue: Not publicly disclosed
9. Recognized For: A unique and powerful software suite to transform the way you work, trusted by over 100 million users globally.

Corporate Philosophy


  • Privacy Commitment: No user data tracking or advertisement-based revenue models.

  • Sustainability: Investment in solar energy farms and local community development.

  • Innovation: Heavy investment in R&D, builds all products in-house.


Products



Overview


Zoho offers a comprehensive suite of 55+ business applications across various domains including CRM, marketing, accounting, HR, project management, and more.

Key Products and Features



1. Zoho CRM
  • Description: Comprehensive CRM platform for customer-facing teams.

  • Key Features: Lead Management, Sales Automation, Marketing Automation, Analytics, Customizations.


2. Zoho Mail
  • Description: Secure email service for teams of all sizes.

  • Key Features: Ad-free email, Enterprise-level security, collaborative tools, integration with other Zoho products.


3. Zoho Books
  • Description: Powerful accounting platform for growing businesses.

  • Key Features: Invoicing, Expense Tracking, Bank Reconciliation, Inventory Management, Tax Compliance.


4. Zoho Desk
  • Description: Helpdesk software to deliver great customer support.

  • Key Features: Ticket Management, Automation, Analytics, AI Chat Assistant, Multi-channel Support.


5. Zoho One
  • Description: All-in-one suite to run your entire business.

  • Key Features: 50+ integrated apps, centralized administration, advanced analytics, unified data model.


6. Zoho Projects
  • Description: Comprehensive project management system.

  • Key Features: Task Management, Gantt Charts, Time Tracking, Timesheet, Collaboration Tools.


7. Zoho People
  • Description: Organize, automate, and simplify your HR processes.

  • Key Features: Onboarding, Attendance Management, Time-off tracking, Employee Self-service.


Recent Developments



2024



1. Zoho RPA: A new tool for recording and automating repetitive tasks.
2. Zoho Tables: Work management tool connecting people, processes, and information.
3. New Offices: Queretaro, Mexico.
4. CRM for Everyone: Democratizing CRM across teams with new features.
5. Zoho Publish: Platform for managing business presence on directories.
6. Partnerships: Partnering with Savex Technologies and PwC India to enhance market reach and service delivery.
7. New Products & Enhancements:
  • Zoho MarketingHub 2.0: Enhanced multichannel marketing automation.

  • Zoho Solo: Toolkit for solopreneurs.

  • Catalyst 2.0: Advanced serverless platform.

  • Zoho Cliq 5.0: Advanced collaboration platform with AI enhancements.

  • Zoho QEngine: Test automation software.

  • Zoho Billing: Comprehensive billing solution.

  • Ulaa: Privacy-first browser for enterprises.

  • Zoho WorkDrive 4.0: Enhancements for data administration.


2023


1. Zoho MarketingHub 2.0: Advanced features for easing marketing processes.
2. New Tools: Zoho Publish, Zoho Solo, Zoho QEngine, Zoho Billing.
3. Partnerships: Savex Technologies, PwC India.
4. User Milestone: Reached 100 million+ users globally.
5. Zoho Mail: Celebrated 15 years.
6. Zoho Connect: Celebrated 10 years.

2022


1. Zoho LandingPage: New software for creating targeted landing pages.
2. Zoho Thrive: Unified solution for affiliate and loyalty programs.
3. Zoho Webinar: Interactive webinar tool.
4. Zoho Creator 6.0: New version with AI and Business Intelligence capabilities.
5. Recognition: Deloitte's best-managed companies award.
6. Expansion: New offices in Cornwall, Ontario and McAllen, Texas.

2021


1. One '21 Update: Major update to Zoho One.
2. TrainerCentral: New brand for online course creation.
3. Partnership: Zoho Books partners with HSBC.
4. Zoho Shifts: Employee scheduling tool.
5. New Division: Qntrl for workflow orchestration.
6. ZeptoMail: Transactional email service.



Conclusion



Zoho Corporation stands out as a privately-held, bootstrapped, and innovative player in the SaaS industry, offering an extensive array of integrated business applications tailored for enterprises, SMBs, and individual entrepreneurs. Their steadfast commitment to privacy, continuous investment in R&D, and focus on community welfare depict a holistic approach to business growth and customer satisfaction.