Company Research Report: Zoocha



Company Overview



  • Name: Zoocha

  • Mission: To be an inspirational team of brilliant, creative digital experts solving complex problems and delivering innovative solutions that transform digital experiences.

  • Founded: 2009

  • Founders: David and Will

  • Key People:

  • Will Huggins - CEO

  • David Pratt - CTO/Technical Director

  • Hannah McDermott - Delivery Director

  • Rodrigo Volpe - Managing Director

  • Amanda Glasgow - Creative Director

  • Reece Marsland - Drupal Director

  • Other notable members: Samantha Gibson (Head of Client Services), Dani Volpe (Head of People and Culture)

  • Headquarters: Second Floor, Seed Warehouse, The Wash, Hertford, UK

  • Number of Employees: Approximately 40 full-time, permanent Drupal experts

  • Revenue: No information is available

  • Known For: A leading Drupal development agency in the UK, known for building large scale Drupal websites and being heavily involved in the Drupal community.


Products and Services



Products



  • Drupal Development:

  • Specializes in creating large-scale, high-performance Drupal websites.

  • Key Features:

  • Agile delivery process, G-Cloud listed services, ISO certified processes.

  • Strong focus on performance and user experience.


  • Drupal Support:

  • Provides enterprise-grade support, including 24/7 service desk and security patching.

  • Key Features:

  • ITILv4 service desk methodology, dedicated client service management.


  • Drupal Hosting & Managed Services:

  • Partnerships with Acquia and AWS for reliable and secure hosting solutions.

  • Key Features:

  • Certified by various ISO standards, standalone DevOps services.


  • Drupal Site Audit and Evaluation:

  • Offers expert reviews of Drupal websites with detailed reports and recommendations.

  • Key Features:

  • Expertise in all Drupal versions, focus on performance, security, and code quality.


  • User Experience & Web Design:

  • Provides UX design with a focus on accessibility and user engagement.

  • Key Features:

  • User-centered design approach, collaboration with clients and user bases.


High-level Product Descriptions



  • Drupal Consultancy:

  • In-depth Drupal consultant services with access to expertise across Drupal challenges.

  • Acquia Triple Certified, AWS Solutions Certified.


  • Drupal Commerce:

  • E-commerce solutions integrated with content management for enhanced customer experiences.


  • Digital Strategy:

  • Assistance in defining digital strategies and creating roadmaps for success.


Recent Developments



  • ISO Certifications:

  • Achieved ISO 27701:2019 for Privacy Information Management in July 2024.

  • Zoocha also retains certifications for ISO 22301:2019 for Business Continuity, ISO 9001, 14001, and 27001.


  • Great Place to Work:

  • Consistently recognized as a Great Place to Work, emphasizing team wellbeing and company culture.


  • Carbon Neutrality:

  • Achieved carbon neutrality by collaborating with Carbon Neutral Britain as part of ISO 14001 certification.


  • DrupalCon Barcelona 2024:

  • Participation involved sessions across three tracks and significant updates on Drupal project advancements.


  • Extended Drupal Support Hours:

  • Now supporting clients from 9:00 AM to 10:00 PM GMT with an ITIL-based service desk.


  • Elevated Partnership:

  • Became a Platinum Level Drupal Certified Partner as of August 2024.


Partnerships and Collaborations



  • Collaboration with Carbon Neutral Britain:

  • Achieved carbon neutrality by identifying and managing business operation emissions.


  • Institutional Collaborations:

  • Worked on projects like NHS Web Design & Development, LocalGov Drupal Platform for Newport and Wokingham Councils, and several educational and governmental institutions.


Notable Projects



  • Topdeck Travel: Development of mobile apps.

  • Newport and Wokingham City Councils: Platform development in LocalGov Drupal.

  • Guy's & St Thomas' NHS Trust: NHS web design and development.

  • Falmouth University: Drupal 9 upgrades and support.





This report summarizes the available data on Zoocha, providing insights into the company’s structure, services, recent developments, and strategic partnerships.