Company Research Report: ZopSmart Technology
Company Overview
Name
ZopSmart Technology
Mission of the Company
ZopSmart helps offline businesses to go online by providing the required tools and techniques to set up their online store. Their goal is to create value and deliver mature, end-to-end products for digital-savvy customers.
Founding Year and Founders
- Founded by: Mukesh Singh
- Year: No information is available
Key People in the Company
- Mukesh Singh - Founder, holds a B.Tech in Computer Science from IIT Kanpur
- Raj Pandey - CEO, holds a B.Tech from IIT Kanpur and MBA from Wharton School of Business
- Vikash Kumar - CTO, holds a B.Tech from IIT Bombay
- Sanket Mehta - Operations Head, holds a B.Tech from IIT Bombay
- Rohit Saksena - Head of Business Solutions, holds an MBA from the Indian School of Business, Hyderabad
Headquarters
- Location: 2078, 24th Main Rd, Vanganahalli, 1st Sector, HSR Layout, Bengaluru, Karnataka 560102
Number of Employees
No information is available
Revenue of the Company
No information is available
Known For
ZopSmart is known for helping offline businesses to go online rapidly using advanced technology stacks and modular solutions that cater specifically to retail and e-commerce sectors.
Products
Overview
ZopSmart provides a suite of products tailored to support various aspects of e-commerce and retail management.
Product Offerings:
- Website & Mobile Apps: Providing online presence through scalable website and mobile app solutions.
- Marketing Tools: Tools designed to improve customer engagement and marketing efficiency.
- Operations Management: Integrated systems for managing day-to-day business operations.
- Scan & Go: A shopping system that allows customers to scan items and go, enhancing the shopping experience.
- Logistics: Comprehensive logistics solutions for efficient supply chain management.
- Click & Collect: Solutions to facilitate order pickups in stores.
- Analytics: Advanced analytics tools for better decision-making.
- Customer Support: Integrated customer support systems.
High-Level Descriptions and Key Features
1. Website & Mobile Apps
- Description: Provides scalable infrastructure for online presence.
- Key Features: Mobile-responsive designs, secure transactions, and seamless integration.
2. Marketing
- Description: Enhancing customer outreach and engagement.
- Key Features: Data-driven marketing strategies, automated campaigns.
3. Operations Management
- Description: Solutions for streamlined business operations.
- Key Features: Centralized control, real-time monitoring, and management.
4. Scan & Go
- Description: Simplifies shopping by allowing customers to scan items as they shop.
- Key Features: Speedy checkout, reduced queue times.
5. Logistics
- Description: Efficient handling of the logistics aspect.
- Key Features: End-to-end tracking, optimized route planning.
6. Click & Collect
- Description: Facilitates online order pickups in physical stores.
- Key Features: Streamlines order pickups, reduces waiting time for customers.
7. Analytics
- Description: Provides deep insights into business operations.
- Key Features: Predictive analytics, customer behavior tracking.
8. Customer Support
- Description: Integrated customer service solutions to enhance client satisfaction.
- Key Features: Multichannel support, real-time issue resolution.
Recent Developments
Recent Company Developments
- Technology Stack Enhancements
- ZopSmart has built a platform using advanced technologies such as ReactJS, NextJS, GoLang, NodeJS, and others.
- Hosting on cloud services like Google Cloud, Amazon AWS, and Microsoft Azure ensuring more than 99.99% uptime.
New Products Launched
No information is available
New Features Added to Existing Products
- Enhanced Analytics Capabilities
- Improved decision-making tools and consumer behavior analytics.
- Increased Scalability Features
- Enhanced the platform to support fluctuating demand automatically.
New Partnerships
- Cloud Consulting: Partnerships with AWS, Google Cloud, and Microsoft Azure for hosting and cloud services.
Contact Information
Address
- 2078, 24th Main Rd, Vanganahalli, 1st Sector, HSR Layout, Bengaluru, Karnataka 560102
Phone Numbers
- India: +91 80411 26521
- UK: +44 23820 29871
- USA: +1 858 207 6278
- info@zopsmart.com
